Reviews

Most Recent Reviews (543)

Oct 09, 2025
Very happy with the customer support team.
Rian Powell
Oct 06, 2025
Came out for the initial estimate and properly diagnosed the problem and offered affordable deals. When the plumber came out to do the job, operations were completed efficiently and effectively. The tubs and sinks in my home were draining slowly. Havent had that problem since receiving service. The plumber that came to do the job was professional and explained different promotions offered by the company. Highly recommend if you have plumbing problems or want to do preventative maintenance.
Robert WalkerJackson
Oct 06, 2025
Ronald Matthews
Oct 03, 2025
This company has always been very communicative and responsive, the staff who has worked on two jobs for us, has always been able to figure out the issues and resolve them promptly! Highly recommended!
Carrie Sparks
Oct 01, 2025
Professional, kind, and informed. They did an outstanding job. Their customer service is excellent.
Carmen Scott
Sep 30, 2025
Sherita Hart
Sep 29, 2025
Since the first time that I call, is been great, Mike and his crew showed up when they said, they work very hard to correct my problems with the plumbing and sewer system, it was not an easy task, but the handle it real good, they were real professional and very knowledgeable and in addition they informed me of everything that it has to be done, they work and helped with everything, I would like to recommend them to all my friends and would like give them a big shoutout, awesome company.
Victor Campos
Sep 29, 2025
Bill and his team were very friendly and professional! They came in to put in a new water heater when our old one was leaking and did a great job of installing and correcting the pipe job that was done poorly from previous plumber.
M BH
Sep 29, 2025
Very courteous staff, Jeremy was especially amazing. From educating, to financing, to completion of work. Maintained a clean safe work environment. Communicated through entire process. Highly Recommend.
Pierre Vallot
Sep 23, 2025
Jeremy and his colleague arrived within the scheduled time window to check out the catch basin. I shared my questions and concerns, and Jeremy explained what connections were active, and flushed the drain. I have a better understanding of the drain system and asked what I might easily do myself in the future. Super helpful and would call again!
Sasha N
Sep 22, 2025
Best service. No complaints
Harvey Pettigrew
Sep 20, 2025
Fine service form very talented crew. Awesome service
Dylan Terry
Sep 18, 2025
Our technician immediately determined the problem with our system trapping air and fixed the problem in an hour. This was something that other plumbers scratched their heads at and could not figure out for years. Well done to this company.
James Ackerman
Sep 13, 2025
This company was very professional and explained in detail what the problem was and how to fix it. It was not an easy job but they were persistent until they solved the problem. They were a pleasure to deal with and would not hesitate to recommend this company.
Elizabeth Huffman
Sep 11, 2025
They came to fix our sump pump within an hour of when I called them after some big storms. Super fast and everything works great
Eric Vymyslicky
Sep 10, 2025
Fantastic service. They came prepared to fix the heater and had the parts needed. They were prompt, neat, and professional. All +++.
Ethel Cooper
Sep 05, 2025
john mulvehill
Sep 05, 2025
I have always had a good experience with this company. They are knowledgeable & always pleasant. They provide the best service. Not the cheapest, but then you get what you pay for & they are well worth what I've paid for their service.
Victor Myers
Sep 03, 2025
Mike and Dave went above and the beyond They're great plumbers
Auden RovelleQuartz
Sep 03, 2025
This company provided service above and beyond after our basement was flooded by a water main pipe burst. The staff was able to restore service to both in an expidited fashion, and made return visit to check that both system's were working properly. Truly superb service.
Moses Brown
Aug 30, 2025
The plumber did an excellent job fixing a slow-draining sink that had been bothering us for weeks. He arrived on time, worked efficiently, and explained everything in simple terms. The sink now drains perfectly, and I really appreciated how clean and professional he was throughout the visit
Butler Corinne
Aug 29, 2025
The plumber handled a sewer backup at my house and did it without making a huge mess. He was professional, calm, and very experienced.
Kennedi Lukas
Aug 27, 2025
Its been a while to have actual professional experience dealing with plumbing. It was a great change. The guys were very quick and thorough with their job. Mike was great, pointing out areas that were giving me problems. Overall a great experience. Will call again if need arises.
Reese Holiway
Aug 27, 2025
My kitchen sink was completely clogged, and nothing I tried worked. The plumber arrived on time, explained the problem clearly, and had it cleared in no time. I really appreciated the fair pricing and how clean they left the work area.
Bailey Daniella
Aug 26, 2025
I had an excellent experience with this plumbing service. The technician arrived right on time, quickly diagnosed the issue, and explained the repair in simple terms. The work was completed efficiently, and everything has been running perfectly since. I really appreciated their professionalism and attention to detail.
Willow Rolando
Aug 24, 2025
I had a major issue with a clogged sewer line, and Suburban Plumbing Sewer Line and Drain Cleaning Experts came to the rescue. They arrived quickly, diagnosed the problem right away, and had everything flowing smoothly again in no time. The technician was professional, courteous, and explained how to prevent future issues. Excellent service all around!
Matteo Ian
Aug 24, 2025
Mike and Ryan were great! Prompt and communicative!
Brian Bak
Aug 23, 2025
The plumber done a great job trying to fix a major drain blockage in our apartment block and get as much water out from the bedroom carpet as he could. I would definitely recommend their services to anyone.!!!!!!
Quentin Miles
Aug 22, 2025
The plumber was extremely professional; paid attention to detail; fixed the problem no issue at all; did the work with a smile and was completed at a very competitive price. Highly recommended. Champion plumber.
Yash Thakur
Aug 20, 2025
Great service. Work was done as promised. I would use them again
Cheri Schmitt
Aug 20, 2025
Kelly Webster
Aug 20, 2025
The plumber was brilliant, friendly and professional. Honest about costs and gave options. Great service would recommend to anyone.
Paul Martin
Aug 19, 2025
Have used this company 3 times and has always been great service. They arrive when promised, work is efficient and results are as promised. Thoroughly recommended.
Joshua Thomas
Aug 17, 2025
The plumber was at our place quickly. While looking into the source of the leak, he also fixed a leaking tap. He was professional, helpful and pleasant to deal with. Would definitely recommend this company.
Hart Nicholas
Aug 17, 2025
Great service! Arrived with a days notice right before I was leaving town and got the job done in less than an hour! 10/10 would recommend
Ryan Fogarty
Aug 16, 2025
The plumber from this company was incredibly helpful and focused on solving my problem in a cost effective and practical way.
Braden Vincent
Aug 15, 2025
After a terrible basement flood caused by previous botched work, I met with four different contractorsbut none felt right until I met Don and his crew. Don has a fatherly, protective spirit that immediately earned my trust. He was informative, patient, and even taught me things along the way. The work was done right, and I couldnt be happier. Trust meyoull be in good hands with Don!
j lewis
Aug 14, 2025
Had an emergency plumbing job they came out within a few hours sort of the issue and worked late into the evening. The plumber was very professional and thorough.
Scott Prahl
Aug 13, 2025
Matt & Mario... answered questions Kept me informed Cleaned up after themselves Was an pleasure to work with And did good work Would recommend them And hire them again
James Mona
Aug 13, 2025
I hired suburban plumbing to complete a sewer inspection of a property I was looking to purchase. Not only was the team very knowledgeable, informative, and performed great work but they were also very responsive and pleasant during scheduling. I Plan to work with them on all plumbing needs moving forward!
Janaye Radtke
Aug 13, 2025
jason najera
Aug 12, 2025
Excellent Service! Had a leak under the kitchen sink. They came the next day, offered to arrive early and quickly fixed the issue. Professional, fast, effective and courteous.
Carlos Belen
Aug 12, 2025
The crew are superstars. Moved mountains to fit me in first thing after a weekend of no hot water. The plumber's workmanship is outstanding. The gas lines are so neat and tidy. This company have a customer for life now. Thanks again team.
Philip Sweeney
Aug 11, 2025
Lauren Howard
Aug 10, 2025
This company was excellent. The plumber provided a great service and was fast to respond - same day service. He helped clear the sink drains which had a major blockage in it from product being put down the hand washing sink. Thanks again really appreciate your help.
Christina Rose
Aug 08, 2025
Very nice guy and professional would recommend him and his company for others
cornelius williams
Aug 08, 2025
Mike came in for an estimate on inspecting my burried downspouts and sewer pipes. He fixed my kitchen sink drain issue within minutes while other plumbers tried to charge me exorbitant amounts for repiping or scarred the daylights out of me telling me that I need to fix vent stack behind kitchen cabinets.. I am elated to have a plumber I can trust. I will have these guys come in to inspect my burried downspouts so I can do my gutters. 5 stars for professionalism, knowledge, and patience while answering tons of questions!
Ola Ola
Aug 08, 2025
Had a great experience with the plumber from this company recently for quoting and on-the-spot repairs. Highly capable, knowledgeable, and clearly took pride in the quality of his work. Would highly recommend his services for others.
Surya Vala
Aug 07, 2025
We have used Suburban Plumbing for years to help manage our church grease trap. Scheduling was friendly, easy and timely fitting to my availability. The guys who came last month were great. They were on time, did a thorough clean out and help me get the lid back into place as I replaced our seal. Thank you!
Robin J
Aug 07, 2025
Plumber solved our issue in one hour. Plumber was friendy and has good communication skills. Highly recommended
Lilian Wimble
Aug 06, 2025
The plumber came from this company he was really professional and explained upfront all the cost. He did the job in a quick time and I will him recommend to me friends.
Hoff Elsa
Aug 06, 2025
It was a pleasure engaging the services of Suburban Plumbing Sewer Line and Drain Cleaning Experts. The Technician was very professional and knowledgeable in the field of plumbing and in addition to this, very respectful. I will recommend Surburban Plumbing Sewer Line and Drain Cleaning Experts to my ten siblings and to my friends. MORE POWER TO YOU!!!
Belen Paragas
Aug 06, 2025
Called Mike and his team to hook up a new sink drain and install a new shower arm to ensure there was no leaking inside the wall. He was super responsive (even at night and on the weekend), told me exactly what to buy, to include where at the store to find it, and then made time to fit us in the schedule at short notice. They were professional, communicative, affordable, honest and reliable. All things that will make us returning customers. Thank you Suburban Plumbing Experts!!
Sarah Zimmerman
Aug 05, 2025
The plumber attended today for my leaking toilet. He was friendly professional and knew exactly what the issue was and repaired it properly and cleaned up afterwards would very highly recommend the plumber for anyones future plumbing problems. 10 out of 10 service would definitely use this company again.
Ezequiel Liana
Aug 04, 2025
I cannot express just how wonderful Mike was at Suburban Plumbing Experts. I told him my problem and within seconds he had me in contact with the person that could help me. And that next person called me IMMEDIATELY after texting him. THIS is what service is supposed to be! Cant thank you enough!
A Hinz
Aug 03, 2025
I had a shower leak that I couldnt fix myself, and Bob was able to come in and fix it pretty quickly this morning! It really took a lot of stress off my mind. Very professional, very quick and would not hesitate to hire him again.
Martin McGowan
Aug 02, 2025
The plumber was very good and finished the job in no time. Professional and very helpful. Excellent job and I will always choose to take this company where good people are working like the plumber.
Matias Melany
Aug 02, 2025
This morning we had Mike and his helper out to repair our ejector pump and to replace our water meter. In and out within an hour. Reasonable pricing and will gladly use them again. Thank you!
james wrobel
Aug 01, 2025
Mike and Bob did an amazing job and took care of the problem in less than an hour. Highly recommended.
Gregory Hybbeneth
Aug 01, 2025
Mike and Bob were prompt, efficient and personable in servicing my check valve system. Mikes suggestions to prevent future damage of the covers was much appreciated.
Sherry Miller
Aug 01, 2025
My Dads who is elderly had rang me to tell me his shower had been blocked,I googled plumbing & Suburban Plumbing experts came up so I gave them a call. They were quick & understanding of the situation. The plumber had come out to my dads place & was very helpful & fixed the problem , a big thank you to the plumber, very professional & kind. I would recommend Suburban Plumbing in an instant!
Elisha Aleena
Jul 31, 2025
Mike and Matt came right out! Honest upfront and great! Very polite knowledgeable plumbers. 5 stars!
Sara
Jul 30, 2025
Amazing company, highly recommended. They helped us a lot in a short time
Darrell Cordell
Jul 30, 2025
Mike, Teddy and Mario were great. Performed diagnostics, took care of existing problems in a quick, efficient manner. Office staff was friendly and very responsive. Overall, very satisfied.
jac
Jul 27, 2025
Happy with the plumber's work, i really appreciate his work and quick quotation before the work starts. he explained me all the process crystal clear, fixed 100% of issues. I recommend the plumber if you are calling this company for assist.
Oliver Paul
Jul 25, 2025
I had a surprisingly wonderful experience with Suburban plumbing. Mike, Bob, and Matt, were great. They were friendly and professional and did a great job replacing the pedestal sink and tolet. I will be using them again. If you want someone fair and professional and as the sign says expert, then you want these guys. You won't be disappointed.
juanita hillsman
Jul 25, 2025
The crew was professional and friendly while working on our leaky chimney. They both kept me informed of the process and showed me progress photos as they went. Would happily recommend this company.
Linda Tostado
Jul 08, 2025
Nicole MauserBrown
Jul 08, 2025
Nicole Mauser Brown
Jun 30, 2025
Donnie and Teddy came out to re-evaluate a shower issue with constant drip. They took their time to identify the problem and fixed it. They were both very...
Katy F.
Jun 19, 2025
Suburban Plumbing Experts were great and would recommend them to anyone with plumbing needs! Mike was helpful in identifying a problem in our basement that was causing gas smells and fixing the problem quickly. Matt was able to fix our toilet in 10 minutes, pinpointed the problem and got it all going again smoothly.
Eric Peist
Jun 17, 2025
Mike was amazing - when he came to give me an estimate to fix the (extremely old and corroded) cover to my sewage pump, he took my concerns seriously and assessed the issue quickly. I had an estimate in hand and was able to schedule at my convenience. When he was here to complete the repairs, he was exceedingly professional and got everything done in half a day. I cannot say enough good things and would highly recommend him for all your plumbing needs. Thank you Mike!!
Amanda Thompson
Jun 16, 2025
Mike was awesome. Told me exactly what was needed done. Fixed things in a timely manner. Highly recommend for all plumbing needs
Paully D
May 31, 2025
We had a major leak underneath our house into our crawlspace where a pipe busted. We called this company out and they came right away. Friendly staff honest people just a pleasure to work with would definitely be using them in the future. Highly recommend using this company.
daniel garrett
May 27, 2025
Our flood sensor went off over Memorial Day weekend and of course, we had a leak in our basement! We called a few plumbers and Suburban was the first to get back to us, and I am so glad they were. Matt was professional, courteous, and got our issue fixed within the hour. The pricing was reasonable and I would not hesitate to call only them again! Thanks!
Linda Kerr
May 21, 2025
Mike and Bob saved the day for me before my Mom comes for a week. I had a stubborn clog in my basement laundry sink. They arrived on time and addressed the clog as well as discussed other issues to resolve for the age of my home. Thanks so much!
Natalie Harper
May 21, 2025
Suburban Plumbing did a great job especially when it came to dealing with the city. The work was done in a quick manner and they made sure that everything done was understood.
Terrance Wilson
May 16, 2025
My bathtub needed rodding due to standing water in the tub after a shower. Mike was assigned the job, his first attempt was not successful due to failed access in the wall pipes, his second method was usage of hot water jetting. It was successful and the blockage was cleared! I recommend utilizing the services of Suburban Plumbing and sewer for plumbing needs and issues.
Ruth K
May 15, 2025
Jeremy was great, fixed the problem, didn't even charge for the initial visit, and had an opportunity to upcharge for a bigger project that I already agreed to, but then was able to fix the problem without doing the bigger project and charged less. It's so great to have a plumber we can trust, will definitely use again.
Kenneth Leonard
May 15, 2025
Great experience with these guys. They fixed a bathtub leak and gas leak in the new house I moved into. A year later, when the bathtub began to leak again, Donnie came back out and resealed it at no cost. Prompt, professional, and they stand by their work. Will definitely call them in the future.
Elliot Wake
May 14, 2025
They did great work. Jeremy was our point of contact. He responded promptly and approached all problems in a rational manner. We will definitely call Suburban next time the need rises.
Phil Gibby
May 14, 2025
When our flood control system failed, we called several plumbers. Many had waits before they could even come give us an estimate. Suburban Plumbing was there the same day and able to start replacing the system within days. Their pricing was competitive and service was great. They took time to explain everything and didnt talk down to us or try to sell us things we didnt need. Any time I need help with plumbing issues, they will be my first call.
Rick Sabatino
May 03, 2025
Don Weaver
May 03, 2025
Good experience with Suburban plumbing today. Prompt, courteous, well spoken, and professional. Informative as to what was current issue and what to expect in the future. Discounted his price because we are on fixed income. Couldnt be happier.
Cathy D
May 02, 2025
Damien The Omen
May 02, 2025
Great service. Great price.
Jim
May 02, 2025
I could not recommend them enough. We had a blocked sewer line and they came out quickly to diagnose and correct the problem. We use them for all our sewer line needs.
John Foushi
May 01, 2025
Donnie and Matt from Suburban-Chicago Plumbing came to my building to check a water issue. I was afraid the pipe was under the basement concrete and the floor would need to be dug up. But Donnie found a simple fixno digging needed! They were honest, professional, and very kind. Donnie is warm-hearted and skilled, and Matt was also great. Ill definitely call them again for future plumbing needs. Thank you so much!
Hiromi T
May 01, 2025
Donnie and Matt came out and found a simple solution for our plumbing issue--without tearing up the floor. They were professional, friendly, and honest....
Hiromi T.
Apr 14, 2025
T Lanier
Apr 10, 2025
Jeremy did an excellent job in cleaning my catch basin and explaining what a catch basin does and proper prevention maintenance schedule. He was very professional and thorough
Tone Starks
Apr 09, 2025
Man Clark
Apr 03, 2025
I never needed this type of service, but I would recommend this company to my Neighbors.
Edward Taylor
Apr 03, 2025
Jay Jay sims
Mar 28, 2025
Very super company fast appointment, reasonable price cheapest in the area, also I'm thankful to Mike very cool guy, respectful and understanding.
N A
Mar 26, 2025
Donny and Teddy, from Suburban Plumbing were very knowledgeable and trustworthy, when troubleshooting and resolving the issue with our Sump Pump.
Jacob Forman
Mar 25, 2025
Donny and Matt from Suburban Plumbing are amazing! We had an issue with our Reverse-Osmosis water filtration system, and Donny and Matt came over, diagnosed the issue and left us with recommendations on alternative brands and models to replace our aging system. I really appreciate their recommendations that come from years of experience with various brands on what works, warranties and ease of maintenance. I highly recommend these guys and will be my goto in the future.
Yadu Nand
Mar 11, 2025
Bill and his team really did some great work. If you're in need of any kind of sewer line services, these are your guys.
Mike Amatulli
Feb 17, 2025
Donny from Suburban Plumbing was very knowledgeable and helpful in is recommendations for fixing my issue. He also provided additional info for what to look out for in the future. I would use them again for my plumbing services. They arrived on time and completed the work quickly.
Ben Ostermann
Jan 06, 2025
We had Jeremy come out recently to do our annual cleaning of our sewer line. Jeremy and his helper successfully cleaned out our line yet again. Will continue to use Jeremy and Suburban plumbing as needed. Thank you again for the help!
Drone Xpert
Dec 28, 2024
Simple fixes and informative!
Paris Moore
Dec 01, 2024
Absolutely blown away by the responsiveness and attention to detail by this company. We called in need of emergency service as our sink and toilets were bubbling and our bath tub was filling up with smelly water. They answered our call on the first ring, had someone out immediately to assess the situation. Mike and his helper got to work right away. They were super knowledgeable, happy to explain the process of hydro jetting and cleaned up their work area! Will definitely be calling again the next time I need a plumbing job done!
Big Mystery
Oct 18, 2024
Mike & Bob did a good job regarding the smell that was coming from my ejector pit. Mike explained everything he was doing and both Mike & Bob was very friendly and I would recommend Suburban Plumbing because of the experience and the professionalism both men showed. Vanessa Redding
Vanessa Redding
Oct 18, 2024
We ended up working with Suburban Chicago Plumbing Experts. Mike stopped by a week ago and helped me with my issues when other companies failed to resolve my issues. We have an older home and there have been numerous times with plumbing problems. For example; I have had sewer come out of my toilet and back up on my bathtub and sometimes I would wake up with sewer water in my hallways and kitchen. I have asked so many plumbers for years what's the problem and why it keeps doing this, but never got a straight answer, UNTIL MIKE!! I am so grateful I gave another plumbing company a chance and pick them up. My ISSUES were resolved instantly, I had a wonderful quote on prices. This company works with you, not against you!! I would work with them in the future and recommend them to everyone I know!!
Diony Martinez
Oct 18, 2024
I recently had the pleasure of working with Mikey to fix my toilet, and I couldn't be more satisfied with the service he provided. From the moment he arrived, he was professional, friendly, and ready to tackle the issue. Mikey quickly assessed the problem and explained what needed to be done in a way that was easy to understand. He worked efficiently and effectively, ensuring that everything was fixed properly. I appreciated his attention to detail and the care he took to leave the area clean and tidy. Not only did he resolve the issue with my toilet, but he also took the time to offer some helpful maintenance tips for the future. Its clear that he takes pride in his work and genuinely cares about his customers. If you need a reliable and skilled plumber, I highly recommend Mikey. He made a stressful situation much easier, and I will definitely be calling him for any future plumbing needs!
Katelyn Duffy
Oct 18, 2024
Would recommend! Affordable prices and straight forward customer service. Mike was knowledgeable and honest about what repairs were need. A great experience overall!
Nicholas Burke
Oct 18, 2024
Had an emergency when one of our toilets suddenly started to leak - Michael Koonce arrived very quickly and was very friendly and helpful. The job plus cleanup was done very well. Couldnt be more happy with the service! Will absolutely use this company again for any of our other plumbing needs.
Kassidy Camargo
Oct 18, 2024
Recently had Mike out again to fix a few small plumbing issues. As usual service was timely, friendly and professional. We will continue to use them in the future
Amy Grant
Oct 14, 2024
Needed to have our pipes hydrojetted for our restaurant, this was one of the most affordable quotes we got for Chicago. Matt & Mike were very communicative about arrival time, and very quick and efficient at getting the work done. Pleasant experience, will use again!
Jacquelyn Aker
Oct 12, 2024
Would highly recommend! Very affordable prices and amazing customer service. Mike was honest about the repairs that needed to take place explained everything in detail very friendly. Overall experience was very positive!
Shannon Trovato
Oct 12, 2024
I had a leak in my ceiling, I didnt know where it was coming from. I called suburban plumbing experts, they sent plumber Mike out same day service. He found the leak, made the repair, had my water back on in no time. Very affordable price! I would recommend suburban plumbing experts!! 5 star to you guys!
Jason Bates
Oct 11, 2024
Very professional and honest people. I always get good answers and theres never pressure to commit to a decision. Mike stopped by today and help me understand my issue and gave me multiple options to fix it!
Martin Bobak
Oct 09, 2024
Called up this company and based it off the excellent reviews. They definitely exceeded my expectations with being on time, professionalism, and preforming an outstanding service! Thanks to Donnie my bathroom sink and backed up toilet was up and running once again! I highly recommend this company for plumbing needs!
VM Aguilar
Sep 23, 2024
I was very devistated with a high water bill, nine hundred dollars in one month. I contacted Suburban-Chicago Plumbing Experts and they sent their specialist Donnie B. Donnie was very experienced, knowledgeable and easy to talk with. I live out of town and Donnie sent pics and details. Donnie was God sent. He answered all my concerns and very compassionate. Donnie is an expert and professional in his field. Thank you Donnie B for running water and no leaks !! You are the best. I appreciate you and will definitely recommend your company and specialist Donnie B I am a very happy and satisfied Chicago customer. Audrey Cole Sept, 2024
Audrey Cole
Sep 12, 2024
Everything is working great!!
James Brytan
Sep 06, 2024
My sink was leaking And I needed someone to come out right away. I found Mike on Google and he came out that same day. He took care of the problem right away. I highly recommend
Champion Johns
Aug 29, 2024
Donnie helped me repair a leaky faucet that numerous other plumbers told me I had to completely replace, saving me time and only charging a fraction of other multiple other quotes I received. Donnie came across as knowledgeable and very honest. After this experience, he is now my go to plumber. Thank you Donnie!
Nick Lange
Aug 01, 2024
Mike was great! Performed a quick check I. Some concerns at our new house. Thanks!
Matt Taylor
Jul 24, 2024
We Used Mike and Matt to rod our sewer drain trap. They were Easy to book, provided prompt service, and communicated easily through text!
Meagan CB
Jul 23, 2024
Mike is the absolute BEST!! His responsiveness & sense of urgency toward the plumbing issue I was having was 2nd to none! He knew exactly what to do & did it with professionalism & attention to detail. Not only is he KNOWLEDGEABLE, COMPETENT, & TRUSTWORTHY, but his communication style, friendliness & likability factor is off the charts! I couldnt have asked for a better plumber. He even correctly suggested that I call the previous plumbers company & ask for a full refund of the $545 I paid. That guy accomplished nothing in 4 hrs (!), only made matters worse, contaminated my entire house, wanted to dig up the property, & tried to charge me an additional $6800 (on top of the $545) to do something that was totally unnecessary! Mike cane out to give me a 2nd opinion & boy am I glad that he did!! He did an EXCELLENT job diagnosing two blockages (which included tree roots!) and then solved the problem by clearing everything out by hydro jetting the main sewer line, He confirmed that there was NO broken pipe, saved me a LOT of money, left my basement clean as a whistle, & gained a customer for LIFE! He went above & beyond (on a Sunday no less!) and far exceeded my expectations! From now on he will be my go to guy for ALL my plumbing needs & I highly recommend him to everyone! BEST PLUMBER in Chicagoland!! A+++++
Veronica M
Jul 15, 2024
Mike and his team were amazing and showed up so quickly when we had a flooded basement. He even walked into the at least 5 inch deep water in his jeans and shoes to go check our sump pump for us. He was very knowledgeable of what went wrong and knew what to do to fix the problem right away. Highly recommend!!!
Michelle Anne
Jul 11, 2024
Mike from Suburban Chicago Plumbing Experts provided a very pleasant customer experience. The first repair Mike worked on in my home involved a drain pipe under the basement concrete floor. Mike assessed the cause of the problem in an expert manner. Mike explained the problem, what would be involved in the repairs, how long the job would take and the cost. Mike and his crew were efficient, expert and courteous. I was very, very satisfied with the repairs. I was so satisfied with the initial repair job. I called Mike at Suburban Chicago Plumbing Experts. Mike and his fellow worker changed a drain pipe. The problem was assessed and repaired. The men worked very efficiently and in a very courteous manner. Really good honest, courteous and expert employees. I will use Suburban Chicago Plumbing Experts for my next plumbing problem. I thank Mike and his crew for the good work.
Willie Riley
Jul 09, 2024
Mike and Teddy from Suburban Plumbing were very professional and did an excellent job. They were able to quickly and accurately diagnose the issues with our plumbing and efficiently repair what needed to be done to fix the problem. I highly recommend Suburban Plumbing and will definitely be using their services again in the future. Thank you, Mike and Teddy, for a job well done!
Michelle Spellman
Jun 21, 2024
Elaine Johnson
Jun 19, 2024
Mike came out Monday to check on a clogged secondary main which with 100 year old pipes ended up needing replaced. He quoted us a very reasonable price on replacing the cast iron pipe and hydro jetting the mains. Mike and Matt returned today and did an amazing job while providing us with top notch customer service. Great guys. Well definitely be calling them again. Thanks Mike!
Russell Garrett
Jun 14, 2024
Our condo association has used suburban Plumbing for quite a few projects. From helping us asses that we needed to rebuild our grease trap, scoping our...
Brent E.
Jun 13, 2024
Weve worked with Suburban Chicago Plumbing Experts a number of times over the past few years after 4 other companies failed to resolve our issues. We have an older building that had numerous plumbing problems. Theyve rebuilt our grease trap, performed waste stack repairs & replaced a junction of our main line. They followed up quickly to resolve a few issues & came back with a full team & multiple trucks to help work out an old clog that was well up into our buildings system. Weve appreciated their willingness to work with us until our issues were fully resolved. Well definitely be using them again to maintain our new system.
Patrick LeMaster
Jun 12, 2024
Mike and Alex were great. They replaced my toilet and were very professional. Great service!!!
Heriberto Garcia
Jun 07, 2024
Eric Coleman
May 31, 2024
Mike provided us with excellent service and was able to get a lift pump installed after years of living with a struggling septic system. So glad we are finally able to count on our drains staying clear
David Feldstein
May 17, 2024
Mike was knowable and did a great job!
B B
May 16, 2024
Prompt, knowledgeable. Was able to fix the shower faucet within no time. I will highly recommend Michael before any other plumber. Extremely satisfied customer.
Elvis Tengwe
Apr 12, 2024
Mike Koonce fixed a collapsed drain about a year and a half ago and unclogged my main sewer line. I had originally called just for the clog, but once the bigger issues were uncovered, he literally came out the very next day to fix everything! Fast forward a year and a half later, I called Mike again and he came over to replace the new sewage cap because it was not agreeing with my old pipes. No questions asked, no charge. (Perma-Seal wanted to charge me $385!) I would definitely recommend Mike Koonce and Suburban Chicago Plumbing!
Mariko Yamamoto
Apr 03, 2024
I had a clogged bathtub! What a mess to deal with. Mike came out in a timely manner and is an expert at his craft! He is focused on the issue and got the job done. Mike is friendly and professional, I am happy with the service from Suburban Plumbing and Drain Cleaning Experts. Excellent service all around. I highly recommend Mike to solve any plumbing issues.
Geovanna Silva
Mar 29, 2024
Mike and his team were the best!!! They made everything so easy on us. They were here within 24 hours of our issue and had it fixed in one business day. Mike is very kind and helpful - also transparent and great at communicating. Thank you so much!!!
Jessica Fletcher
Mar 17, 2024
Mike was the only person who ever cleared the sewer line from the main line instead of the flood drain and he said that it should be good for several years and I believe him Ive had several companies come out in the last couple of years and rod the drain from the floor and the problem reoccurs in a year! Mike was pleasant and respectful of me and my house! Thanks for your service and professionalism! Im going to update the review after the year of service to see if it has made a difference! Im Happy as of now
Mrs H
Mar 13, 2024
Arrived early in the given 2 hours appt time. Professional. My issue was a bit more complicated than a simple maintenance but they did a great job explaining the issues and my options. Will definitely use again.
E Gortney
Mar 08, 2024
Great service! Im a first time owner and Suburban came highly recommended. Mike and his team were early and very professional. He immediately identified my problem, calmed me down and fixed the problem. Feels great knowing I wont get screwed over!
T Gal511
Mar 08, 2024
Mike the plumber helped unclog my bathroom sink and shower. Excellent service, very polite, super helpful! Will definitely use this company again!
Victoria V
Mar 04, 2024
Excellent service by Jeremy. He was very knowledgeable and friendly. I will recommend him to anyone who needs any future work done!
Marv Hermanstyne
Mar 01, 2024
Quick , professional and effective service . Plus they have reasonable prices
Kamisha Presswood
Feb 23, 2024
Jeremy and his team did a fantastic job for us. We had really bad roots in our sewer line and they gave us a reasonable quote to fix two problem areas. Highly recommended
Steven Uhrich
Feb 14, 2024
Absolutely phenomenal team, from the initial call, to the completion of the job. Donnie came in to replace our sump pump and was in-and-out in 20 minutes. He took time to explain everything to me, and was even generous enough to work with me on the price. 5-star service through-and-through, and a they have lifelong customer, for sure.
Dwayne Reed
Jan 31, 2024
Very good service and customer support! Shout out to Mike for being extremely helpful
Akber Ali
Jan 23, 2024
Jerome's assistance was invaluable he skillfully added putty to the leaking drain, resolving the issue with a simple fix. What sets him apart is his generosity; he didn't charge for this service. Exceptional expertise and a commitment to customer satisfaction make Jerome a standout professional. Highly recommended!
Dr Reem K
Jan 19, 2024
Jeremy looked at the problem and gave me advice on how to safely complete it myself. Honest and helpful. Ill DEFINITELY call this company with future plumbing needs!
Laurie Klafta
Jan 19, 2024
Great, prompt service! Responded immediately to our call Friendly, Professional and fair price!
Bill Hansa
Jan 17, 2024
Ive used Suburban Plumbing three times and will continue to use them as needed. They fix the problem and have great customer service. Mike is very knowledgeable and even provides tips to avoid new damage.
Michael McGee
Jan 11, 2024
Professional, trustworthy, dependable, and knowledgeable plumber. Ask for Mike. Great work! Had part of the main stack and sewage pump replaced. Everything was done the right way!
Santos Gutierrez
Jan 08, 2024
Worked with Mike & Jeremy on two separate issues and I gotta say whenever I call these guys they always produce quality results. Theyre punctual and will work with you to find the root issue instead of just dealing with symptoms. 10/10 you cant go wrong with CPE
Gregory Mitchner
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