What actually causes sewer backups in Chicago-area homes? Is it always a clog?

Not always. The four most common causes we see across Chicagoland are tree root intrusion, aging and deteriorated pipes, combined sewer overflows from heavy rain, and blockages from things that shouldn't have been flushed. Older homes — especially anything built before 1970 — are most vulnerable because they have original clay or cast iron pipes that crack, corrode, and collapse over decades of Chicago freeze-thaw cycles. Tree roots are a major factor too: Chicago's mature elm, oak, and maple trees send roots dozens of feet looking for water, and your sewer line is exactly what they find. We use a sewer camera to identify the actual cause before recommending any repair — you can't solve the right problem without knowing which one you have.

I have a finished basement with carpet and drywall. How bad is the damage likely to be?

Sewage in a finished basement is serious and needs to move fast. Porous materials — carpet, carpet padding, drywall, wood framing, insulation — absorb contaminated water quickly and cannot be properly sanitized once saturated. They have to come out. Beyond what's visible, mold can begin developing in hidden wall cavities and under flooring within 24 to 48 hours of exposure. The longer sewage sits, the more material has to be removed and the higher the restoration cost. This is why response time matters so much. We arrive with industrial extraction equipment, remove standing sewage, document everything for your insurance claim, and treat all affected surfaces with EPA-approved hospital-grade antimicrobials. Speed is everything with a finished basement.

How do you find out what caused the backup? Do you have to dig up my yard?

No digging first. We always start with a sewer camera inspection — we run a waterproof camera through your line from a cleanout or access point and see exactly what's happening in real time. You can watch the monitor with us as we go. This tells us precisely where the problem is, what's causing it, and how serious it is, without guessing and without unnecessary excavation. If it's a blockage, we can often clear it the same day with hydro jetting. If there's a pipe crack, collapse, or severe root intrusion, we know the exact location and can plan the most targeted, least invasive repair possible. Camera inspection first — always.

What's the difference between rodding and hydro jetting for a sewer backup?

Rodding uses a flexible metal cable with a cutting head to break through a blockage — it's good for getting flow restored quickly in an emergency. Hydro jetting uses high-pressure water up to 4,000 PSI to blast the line completely clean — it removes grease buildup, cuts through root masses, and scours the pipe walls in a way rodding simply can't. Think of rodding as punching a hole through the clog and hydro jetting as completely clearing the pipe. For a one-time backup with no history, rodding may be enough. For recurring backups, grease-heavy lines, or significant root intrusion, hydro jetting is the right call because it actually solves the problem rather than just buying you time. We'll tell you honestly which approach your situation calls for.

My neighbor had a sewer backup last week during the same storm I did. Is that a city problem or a me problem?

When multiple homes in the same area back up during the same storm event, it's almost always the city's combined sewer system surcharging — meaning the municipal pipes filled beyond capacity and pushed back into private lines. That's a city infrastructure issue, not a failure of your private sewer line. However, your private line's condition affects how vulnerable you are to it. A home with a clear, properly functioning line and a backwater valve installed can withstand city surcharges that flood neighboring basements. If you and your neighbor both backed up, you may both be candidates for backwater valve installation. Call us and we'll assess your specific setup and let you know what protection makes sense.

How do I stop sewer backups from happening again? We've had three in the past five years.

Three backups in five years means something is wrong that's not being fixed — it's just being temporarily cleared each time. The first step is a sewer camera inspection to actually see what's going on in your line. Recurring backups are usually caused by one of three things: tree roots that keep growing back and need to be addressed more aggressively or permanently, a pipe that's deteriorated enough that it needs to be repaired or replaced, or a combined sewer overflow problem that requires a backwater valve. Once we know which one — or which combination — we can give you a real solution instead of just buying you another six months of clear flow. We also offer annual maintenance programs that include camera inspection and hydro jetting to catch buildup before it becomes a backup. Three times in five years is three times too many — let's figure out why.

Can a sewer backup affect my health even after cleanup?

Yes, if the cleanup isn't done correctly. Raw sewage contains E. coli, salmonella, hepatitis A, norovirus, and other pathogens that can cause serious illness. The danger isn't just from direct contact — airborne particles and contaminated surfaces that look clean can still harbor bacteria. This is why professional-grade antimicrobial treatment matters. We use hospital-level disinfectants, HEPA air filtration, and antimicrobial foggers to treat every surface, not just what's visible. We also use moisture meters to find hidden water inside walls and under floors, because trapped moisture that isn't dried properly creates ideal conditions for toxic mold growth within 24 to 48 hours. If your basement was cleaned up after a past backup but you're noticing persistent musty odors, that's mold — and it needs to be addressed before it becomes a much bigger health and remediation problem.

Sewer Backup Services in Chicago, IL for Emergency Repairs and Prevention

Q: Sewage is coming up through my basement floor drain right now. What do I do?

Stop using every drain in the house immediately — no toilets, no sinks, no appliances, nothing. Every gallon you send down makes it worse. If other people are in the building, warn them too. Then call our emergency line at 708-518-7765 right now. We're available 24/7 and dispatch immediately — this is exactly the kind of call we're set up for around the clock. While you wait, keep family members and pets completely away from the contaminated area. Don't attempt to clean it up yourself — raw sewage is a Category 3 biohazard and requires protective gear and professional-grade equipment to handle safely.

Q: Why does my basement back up every time it rains hard, but the drains work fine otherwise?

That pattern is a classic sign of combined sewer overflow — not a clog in your private line. Chicago's sewer system was built in the 1850s and combines sewage and stormwater in the same pipes. When a heavy storm hits, the city system gets overwhelmed and the excess sewage has nowhere to go except back into the lowest point of your home, which is usually your basement floor drain. The fix for this isn't rodding your line — it's installing a backwater valve, which physically prevents city sewage from flowing backward into your home when the municipal system surges. We install these throughout Chicagoland and some neighborhoods even qualify for city rebate programs that offset the cost. Call us and we'll assess whether that's the right solution for your situation.

Q: Does homeowner's insurance cover sewer backup damage?

It depends on your policy. Standard homeowner's insurance typically does not cover sewer backup damage unless you've added a specific sewer backup rider — which many homeowners don't know they need until it's too late. That said, many of our customers do have this coverage and don't realize it. Check your policy or call your agent while you're waiting for us to arrive. We work directly with insurance companies, know exactly what documentation adjusters require, and provide detailed reports, photos, and itemized estimates that support your claim. We've helped a lot of Chicagoland homeowners get coverage approved that they weren't sure they had — it's worth the call.

Stop Sewer Backups and Restore Safe, Reliable Drainage

Emergency Sewer Backup Response Basement Flood & Raw Sewage Cleanup Chicago Licensed Plumbing Experts

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fast-response sewer backup cleanup and repair services across Chicagoland homes and businesses.

Sewer backups don’t wait—rapid response is critical to protect your home, foundation, and indoor air quality.

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Sewer backup services in Chicago, IL are critical when wastewater begins backing up into your basement, floor drains, or lower-level plumbing fixtures. A sewer backup can quickly create sewage contamination, unpleasant odors, property damage, and serious sanitation concerns for homeowners and businesses. Suburban Plumbing Experts provides emergency sewer backup repair, cleanup, prevention, and related plumbing solutions throughout Chicago and the surrounding suburbs, helping property owners restore safe drainage and address the cause of the problem.

Chicago-area properties face unique sewer backup risks due to aging infrastructure, combined sewer systems, heavy rainfall, clogged sewer lines, tree root intrusion, and deteriorating underground piping. Our experienced plumbers evaluate the source of the backup and determine the appropriate solution, whether the problem involves a blocked sewer line, damaged piping, an overwhelmed municipal sewer system, or another drainage issue.

Because sewer backups can develop with little warning, getting professional help quickly can minimize damage and reduce the risk of a recurring problem. Suburban Plumbing Experts uses professional equipment, including fully equipped vacuum pump trucks, to help remove wastewater and address serious drainage problems. From emergency sewer cleaning and repairs to sewer backup prevention systems, we focus on resolving the immediate issue while identifying solutions that can provide better protection for your property in the future.

Chicago Sewer Backup Experts for Emergency Repairs and Prevention

A sewer backup requires more than simply removing wastewater from the property. The underlying cause needs to be identified and addressed to reduce the chance of another backup occurring. Suburban Plumbing Experts provides professional sewer backup services throughout Chicago and the surrounding suburbs, helping homeowners and businesses respond to blocked sewer lines, heavy rainfall, tree root intrusion, deteriorating piping, and other drainage problems.

When wastewater begins backing up into a basement or lower level, our plumbers can provide responsive emergency plumbing services to evaluate the situation and determine the appropriate course of action. We come prepared with professional equipment to address urgent drainage problems, restore proper wastewater flow when possible, and identify conditions that may require additional sewer repair or replacement.

Professional Equipment for Serious Sewer Backup Problems

Some sewer backups can be resolved by clearing a localized blockage, while others are caused by deeper problems within the underground sewer line. Our team uses professional diagnostic and cleaning equipment to determine what is actually preventing proper drainage.

Depending on the condition of the sewer line, this may include high-powered hydro jetting to remove stubborn grease, buildup, and other blockages or a professional sewer camera inspection to identify problems inside the underground piping.

For severe wastewater situations, we also have access to vacuum truck pumping services to help remove accumulated wastewater and assist with difficult drainage conditions.

Find the Cause, Not Just the Symptom

Clearing the immediate backup is only part of the solution. If the sewer line remains damaged, restricted, or vulnerable to recurring blockages, the same problem can return during the next major storm or period of heavy use.

Our plumbers evaluate the circumstances surrounding the backup and look for the underlying cause. This can include blockages, root intrusion, damaged or collapsed piping, inadequate drainage, or sewer conditions outside the property that may be contributing to the problem.

By combining local sewer experience, professional equipment, and thorough diagnostics, Suburban Plumbing Experts helps Chicago-area property owners address sewer backups at the source and determine what steps can provide more reliable protection against future wastewater problems.

Chicago Sewer Backup Cleanup, Wastewater Removal & Sanitation

A sewer backup can leave more than standing water behind. Contaminated wastewater can spread through basements, floor drains, and lower-level areas, creating unpleasant odors, damaging building materials and belongings, and creating sanitation concerns that require prompt attention. Removing the wastewater and addressing the plumbing problem quickly can help limit the extent of the damage.

Suburban Plumbing Experts provides professional sewer backup cleanup and sanitation services throughout Chicago and the surrounding suburbs. Our team can address the immediate plumbing emergency, remove wastewater when appropriate, and help clean affected areas while identifying the sewer problem responsible for the backup.

Emergency Wastewater Removal After a Sewer Backup

Standing wastewater should not be allowed to remain in a basement or lower level longer than necessary. Depending on the severity of the situation, our team can use professional pumping and drainage equipment to help remove accumulated wastewater and restore proper drainage.

For larger or more difficult wastewater situations, our professional equipment provides the additional capacity needed to handle significant wastewater accumulation and difficult drainage conditions.

Sewer Backup Cleanup and Sanitation

Sewage-contaminated water can contain bacteria and other contaminants, making proper cleanup important after a backup. We focus on addressing the plumbing side of the emergency and cleaning affected areas as appropriate to the work being performed.

If extensive structural damage, mold remediation, or specialized biohazard restoration is required, additional restoration professionals may be necessary. We can help identify when the situation goes beyond standard plumbing cleanup and requires specialized remediation.

Documenting Sewer Backup Damage for Insurance

Sewer backups can create significant property damage and may require homeowners or businesses to document what happened for their insurance company. Our team can provide service documentation, photos, and records related to the plumbing work performed when available.

Insurance coverage varies by policy and circumstance, so documentation does not guarantee that a particular expense will be covered. Keeping detailed records of the backup, damage, emergency service, and completed repairs can nevertheless be helpful when working through a claim.

Find and Fix the Cause of the Sewer Backup

Cleaning up the wastewater is only the first step. If the underlying sewer problem is not corrected, another backup could occur during the next heavy storm or period of increased wastewater flow.

Suburban Plumbing Experts can investigate potential causes including clogged sewer lines, tree root intrusion, damaged piping, buildup, and other drainage problems. Depending on what we find, our team can recommend the appropriate sewer cleaning, repair, or long-term backup prevention solution.

Our goal is to help restore safe drainage conditions while addressing the plumbing problem responsible for the backup, giving Chicago homeowners and businesses a better path toward preventing the same emergency from happening again.

Sewer Backup Causes in Chicago, IL: What Homeowners Should Know

Understanding what causes sewer backups is the first step toward preventing them. Chicago-area homes face unique plumbing challenges due to aging sewer infrastructure, heavy rainfall, mature landscaping, and older drainage systems. Our team understands how to identify the cause of a backup and recommend the right solution based on the condition of your sewer system and the circumstances surrounding the problem.

Tree Root Intrusion Into Sewer Lines

Tree roots are one of the most common causes of sewer backups throughout Chicago and the surrounding suburbs. As roots grow, they naturally seek moisture and can enter sewer pipes through small cracks, loose joints, or damaged sections of pipe. Over time, roots can expand and collect debris, restricting wastewater flow and eventually causing a complete blockage.

Older clay and cast iron sewer lines are especially vulnerable to root intrusion. A professional sewer camera inspection can identify root growth inside your pipe before a complete blockage occurs. Depending on the severity, solutions may include hydro jetting to clear the roots or targeted sewer repairs to address damaged sections.

Learn more about what every Chicago homeowner needs to know about tree roots and sewer lines.

Aging Sewer Pipes and Deteriorating Infrastructure

Many Chicago-area homes still rely on original sewer lines made from clay, cast iron, or other older materials. As these pipes age, they can develop cracks, corrosion, separations, collapses, and other problems that restrict wastewater flow and contribute to recurring sewer backups.

Freeze-thaw cycles, ground movement, corrosion, and decades of use can all contribute to sewer deterioration. If your home is older and you have never had your sewer line inspected, a professional camera inspection can help identify potential problems before they turn into an emergency.

When sewer pipes are severely damaged, sewer line repair services may be needed to restore proper drainage and reduce the risk of repeated backups.

Heavy Rainfall and Overloaded Chicago Sewer Systems

Chicago's combined sewer system creates unique challenges during major storms. In areas served by combined sewers, the same underground system carries both wastewater and stormwater. Intense rainfall can overwhelm available capacity and increase the risk of basement sewer backups.

While major infrastructure improvements have helped reduce flooding risks, extreme storms can still place significant pressure on local sewer systems. Our basement flooding services help homeowners address storm-related water and sewer problems and determine what additional protection may be appropriate.

If you've ever wondered why your basement only backs up during heavy rain but drains normally the rest of the year, read our guide on why heavy rain causes sewer backups in Chicago neighborhoods. It explains how Chicago's combined sewer system works, why intense storms can overwhelm municipal infrastructure, and why certain properties experience recurring sewer backup problems.

For additional protection, many homeowners consider backwater valve installation or other flood control solutions to help reduce the risk of municipal sewer water flowing back into their homes.

Grease, Wipes, and Other Sewer Line Blockages

Not everything that goes down a drain belongs in your sewer system. Flushable wipes, grease, paper products, and other foreign objects can create stubborn blockages that restrict wastewater flow and eventually cause backups.

Grease is especially problematic because it can accumulate and harden inside sewer pipes while trapping additional debris. Items such as wipes, paper towels, feminine hygiene products, and other non-degradable materials can also create serious obstructions.

Our sewer line cleaning services and hydro jetting solutions can remove difficult blockages, but proper disposal habits remain one of the best ways homeowners can reduce the risk of future sewer backup problems.

Chicago Sewer Backup Repair, Cleanup & Prevention Solutions

A sewer backup requires more than a temporary fix. Homeowners need a solution that identifies the cause, addresses the immediate problem, restores safe operation, and helps reduce the risk of another backup. Suburban Plumbing Experts provides complete sewer backup solutions throughout Chicago and the surrounding suburbs, from emergency assessment and wastewater cleanup to sewer repairs and long-term prevention.

Emergency Sewer Backup Diagnosis and Assessment

When a sewer backup occurs, our team begins by determining what caused the problem and what needs to be done to restore proper drainage. We evaluate your plumbing system, inspect affected fixtures, and use professional diagnostic equipment to identify blockages, damaged pipes, root intrusion, or other conditions affecting your sewer line.

Our sewer camera inspection services allow us to examine the inside of your sewer line without unnecessary excavation. This helps identify cracks, collapsed sections, blockages, and root growth so we can provide an informed recommendation instead of guessing at the cause.

A properly accessible sewer cleanout can also make diagnosing and clearing sewer backups more efficient by providing direct access to the sewer line.

Sewer Backup Cleanup and Wastewater Removal

Raw sewage requires prompt attention because contaminated wastewater can create sanitation concerns and damage your property. Our team can address the plumbing emergency, remove wastewater and debris when appropriate, and help restore affected areas.

We focus on proper removal and cleanup as part of the plumbing service while identifying the condition that caused the backup. Our technicians can also provide documentation, photos, and service records that may assist homeowners when working through insurance requirements.

Sewer Line Repairs for Recurring Backup Problems

Once the cause of the backup has been identified, we recommend the most appropriate repair option for your specific situation. Whether you need a targeted sewer repair or a complete replacement, our sewer line repair services are designed to restore proper wastewater flow and address conditions that could contribute to future backups.

Common sewer problems that may require repair include damaged pipes, severe root intrusion, collapsed sections, and aging sewer lines. Our goal is to recommend a practical solution based on the actual condition of your sewer system while avoiding unnecessary work.

For homeowners planning basement renovations or adding below-grade plumbing fixtures, understanding your sewer layout is also essential. Our complete guide to Chicago basement bathroom rough-ins explains how sewer connections and ejector pump systems can affect basement plumbing projects.

Preventing Future Sewer Backups With Professional Maintenance

Preventative maintenance can help identify developing sewer problems before they turn into expensive emergencies. Regular inspections and professional cleaning allow homeowners to address issues such as root intrusion, grease buildup, recurring blockages, and pipe deterioration before they cause a major backup.

Our maintenance recommendations may include routine hydro jetting and sewer inspections based on the condition and history of your sewer line. While sewer rodding can clear many blockages, hydro jetting provides a deeper cleaning option for removing accumulated buildup and helping maintain proper sewer flow.

A proactive maintenance plan can give Chicago homeowners greater confidence, reduce the likelihood of unexpected sewer emergencies, and provide more time to plan for repairs when an aging or damaged sewer line eventually requires additional work.

What to Do After a Sewer Backup in Your Chicago Home

A sewer backup requires immediate attention because contaminated wastewater can quickly damage your home and create serious sanitation concerns. Knowing what to do before professional help arrives can help limit additional damage, protect your household, and make the cleanup and repair process safer.

Stop Using Water in Your Home

The first step after discovering a sewer backup is to stop using all water inside your home. Avoid flushing toilets, running faucets, using washing machines, operating dishwashers, or doing anything else that sends additional water into your drainage system.

Continuing to use plumbing fixtures can increase the amount of wastewater entering an already restricted sewer line and may force additional water into your basement or lower-level plumbing fixtures. If you live in a multi-unit building, notify other residents so they can avoid using their plumbing until the situation has been evaluated.

For an active sewer emergency, call 708-518-7765 for immediate assistance.

Stay Away From Sewage and Contaminated Areas

Sewage can contain bacteria, contaminants, and other harmful materials that should not be handled without appropriate protective equipment. Keep children and pets away from affected areas and avoid walking through standing wastewater whenever possible.

If sewage has reached electrical outlets, appliances, water heaters, furnaces, or other mechanical equipment, do not attempt to operate or inspect those items until they have been professionally evaluated. Your safety should always come first during a sewer backup.

Photograph the Damage Before Cleanup

If it is safe to do so, take photos and videos of the affected areas before cleanup or repairs begin. Document where the backup occurred, visible water or sewage levels, damaged flooring or walls, affected appliances, and personal belongings.

Detailed documentation can be helpful when communicating with your insurance provider. Suburban Plumbing Experts can also provide service records, photos, and information documenting the plumbing problem and work performed.

Have the Cause of the Backup Professionally Diagnosed

Removing wastewater does not necessarily solve the underlying problem. A clogged sewer line, tree root intrusion, damaged piping, collapsed section, or overloaded municipal sewer system may be responsible for the backup.

A professional evaluation helps determine where the problem originated and what needs to be done to restore proper drainage. Depending on the situation, the solution may involve sewer cleaning, a sewer camera inspection, repairs, or installation of a backup prevention system.

Address the Problem Before Another Backup Happens

Once the immediate emergency has been resolved, it is important to determine whether additional work is needed to reduce the chance of another sewer backup. Recurring backups often indicate an underlying condition that should not be ignored.

Suburban Plumbing Experts evaluates Chicago-area sewer systems, identifies contributing problems, and recommends practical solutions based on the condition of your plumbing and the cause of the backup. Taking care of the underlying issue now can help reduce the risk of another costly and disruptive sewer emergency.

Preventing Sewer Backups in Chicago, IL: Steps Homeowners Can Take

The best way to deal with a sewer backup is to prevent it before it happens. Regular inspections, professional sewer cleaning, proactive repairs, and proper drain habits can help identify developing problems before they turn into costly emergencies. For Chicago-area homeowners, prevention is especially important because of aging sewer infrastructure, heavy rainfall, tree root intrusion, and older underground piping systems.

Inspect Your Sewer Line Before Problems Become Emergencies

A professional sewer camera inspection allows our team to evaluate the condition of your sewer line and identify early warning signs such as root intrusion, cracks, corrosion, separations, or buildup inside the pipe.

Finding these problems early gives homeowners an opportunity to address developing sewer issues before they result in a major blockage or backup. Sewer inspections can be especially valuable for older Chicago homes or properties that have experienced recurring drainage problems.

Keep Sewer Lines Clear With Professional Cleaning

Routine sewer cleaning can help maintain proper wastewater flow by removing grease, debris, roots, and other buildup that can restrict the inside of your sewer line. Hydro jetting provides a powerful cleaning method for removing stubborn accumulation and restoring a cleaner interior pipe surface.

For properties with recurring root intrusion or frequent blockages, periodic professional cleaning may help reduce the likelihood of repeated sewer problems and extend the useful life of an existing sewer line.

Watch What Goes Down Your Drains

Proper drain habits also play an important role in preventing sewer problems. Avoid flushing wipes, paper towels, feminine hygiene products, grease, and other materials that can accumulate inside your plumbing and contribute to blockages.

Even products marketed as flushable can create problems in sewer systems. Keeping inappropriate materials out of your drains is one of the simplest ways to reduce unnecessary stress on your home's sewer line.

Consider Sewer Backup Protection for Your Chicago Home

Some Chicago-area properties face additional sewer backup risks when heavy rainfall overwhelms the municipal sewer system. Depending on your home's plumbing configuration and the source of the problem, a backwater valve installation can provide another layer of protection by helping prevent wastewater from flowing backward into the property.

Homes with recurring basement sewer backups may also benefit from more comprehensive flood protection solutions. The right approach depends on whether the property is primarily vulnerable to municipal sewer backups, groundwater intrusion, or a combination of both.

Address Sewer Problems Before They Become Major Repairs

Recurring slow drains, frequent blockages, unusual sewer odors, or previous backups should not be ignored. These warning signs can indicate a developing problem that may become significantly more expensive if the sewer line eventually fails or backs up.

Proactive sewer inspections, cleaning, and repairs give Chicago homeowners more control over their plumbing system and can help reduce the likelihood of an unexpected sewer emergency.

Homeowners looking for more information about coverage options and common insurance gaps can also read our guide on sewer backups and homeowners insurance in Chicagoland.

Sewer Backup FAQs for Chicago Homeowners: Emergency Help, Causes & Prevention

Q: Sewage is coming up through my basement floor drain right now. What should I do?
A: Stop using all plumbing fixtures in the home immediately, including toilets, sinks, showers, washing machines, and dishwashers. Additional water entering the drainage system can make the backup worse. If you live in a multi-unit building, notify other occupants so they can avoid using their plumbing as well. Keep children and pets away from the affected area and avoid contact with standing sewage. Do not attempt to clean contaminated wastewater without appropriate protective equipment. For an active sewer backup emergency, call 708-518-7765 for immediate assistance.

Q: Why does my basement back up every time it rains hard, but the drains work fine otherwise?
A: A sewer backup that consistently occurs during heavy rainfall may indicate that the municipal sewer system is becoming overwhelmed. Chicago and many surrounding communities have areas with combined sewer infrastructure, where stormwater and wastewater share portions of the same system. During intense rainfall, increased sewer volume can contribute to sewer surcharging and basement backups. However, recurring rain-related backups can also involve conditions within your private sewer line or inadequate backup protection. A professional evaluation can determine whether the problem is related to your sewer line, municipal surcharge conditions, or a combination of factors. Depending on the property, a backwater valve or other flood control solution may help reduce the risk.

Q: What causes sewer backups in Chicago-area homes? Is it always a clog?
A: No. Sewer backups can have several different causes. Common problems include tree root intrusion, aging or damaged sewer pipes, grease and debris buildup, foreign objects, collapsed pipe sections, and sewer surcharging during periods of heavy rainfall. Older Chicago-area properties can be particularly vulnerable because their original sewer lines may have deteriorated over decades of use and exposure to ground movement and freeze-thaw conditions. A sewer camera inspection can help identify the actual cause so the appropriate repair or cleaning method can be recommended.

Q: Does homeowners insurance cover sewer backup damage?
A: Coverage depends on your individual insurance policy. Standard homeowners insurance may not automatically cover damage caused by sewer backups, while some policies offer sewer or water backup coverage as an additional endorsement. If your home has experienced a sewer backup, contact your insurance provider as soon as possible to determine what coverage applies. Keeping photographs, service records, repair documentation, and other evidence of the damage can also be helpful when filing a claim.

Q: I have a finished basement with carpet and drywall. How serious can the damage be?
A: Sewage entering a finished basement should be treated as a serious situation. Contaminated wastewater can damage flooring, drywall, insulation, furniture, and other porous materials. Materials that have been heavily contaminated may require removal rather than simply being cleaned. The longer contaminated water remains in the basement, the greater the potential for additional property damage and difficult cleanup. Prompt professional evaluation can help determine what materials are affected, what can be cleaned, and what needs to be removed.

Q: How do you determine what caused a sewer backup? Do you have to dig up my yard?
A: Excavation is not necessarily the first step. In many situations, a sewer camera inspection can provide a clear view of the inside of the sewer line through an existing cleanout or access point. A camera inspection can reveal blockages, root intrusion, cracks, separations, collapsed sections, and other conditions affecting the line. If a blockage can be cleared without excavation, professional sewer cleaning or hydro jetting may restore flow. If the inspection reveals damaged piping, the location and severity of the problem can help determine the appropriate repair strategy.

Q: What's the difference between sewer rodding and hydro jetting?
A: Sewer rodding uses a mechanical cable and cutting head to break through or remove many types of blockages and can be an effective way to restore drainage. Hydro jetting uses high-pressure water to clean the inside of the sewer line and remove accumulated grease, debris, and certain types of root growth. The appropriate method depends on the condition of the pipe, the type of blockage, and whether the problem is a one-time obstruction or a recurring issue. For recurring sewer backups or significant buildup, a professional evaluation can determine whether rodding, hydro jetting, repair, or another solution is the better choice.

Q: My neighbor had a sewer backup during the same storm I did. Does that mean it's a city problem?
A: Not necessarily, but multiple properties experiencing backups during the same storm can be a sign that the municipal sewer system was under significant pressure. Heavy rainfall can increase wastewater and stormwater volumes and contribute to sewer surcharging in affected areas. Your property's private sewer line can still play a role. Blockages, root intrusion, damaged piping, or inadequate backup protection can make one home more vulnerable than another. A professional inspection can help determine whether your property has an individual sewer problem or needs additional protection from municipal sewer surcharges.

Q: We've had three sewer backups in five years. How can we stop it from happening again?
A: Recurring backups are a strong reason to investigate the underlying cause rather than simply clearing the blockage each time. Repeated problems can be associated with tree roots, deteriorating sewer pipes, recurring buildup, damaged sections of line, or sewer surcharging during heavy rainfall. A sewer camera inspection is often a useful starting point because it can show what is actually happening inside the line. Depending on the findings, the long-term solution could involve sewer cleaning, hydro jetting, targeted repair, sewer replacement, or a backup prevention system. The goal should be to identify why the backup keeps happening and address that cause rather than repeatedly treating only the symptom.

Q: Can a sewer backup create health concerns even after the water has been removed?
A: Yes. Sewage can contain microorganisms and other contaminants, so simply removing the visible wastewater does not necessarily mean the affected area has been fully cleaned or made safe. Contaminated porous materials may require removal, while affected surfaces need appropriate cleaning and disinfection. Hidden moisture can also create additional property concerns if affected areas are not properly dried. If sewage has entered your basement, professional evaluation can help determine the extent of contamination and what cleanup measures are appropriate.

Need Sewer Backup Help in Chicago? Call Suburban Plumbing Experts Today

A sewer backup can go from a plumbing problem to serious property damage in a very short time. Whether wastewater is backing up through a basement floor drain, your sewer line keeps clogging, or you are concerned about repeated backups during heavy rain, getting the problem properly diagnosed is the first step toward a lasting solution.

Suburban Plumbing Experts provides professional sewer backup services throughout Chicago and the surrounding suburbs, with solutions ranging from emergency sewer cleaning and diagnosis to sewer line repairs and backup prevention. Our experienced plumbers identify what is actually causing the problem and recommend the right solution for your property's plumbing system.

Call 708-801-6530 today to schedule sewer backup service or discuss your situation with our team. If you are dealing with an active sewer emergency, call 708-518-7765 for emergency assistance. Don't wait for another backup to cause more damage, let Suburban Plumbing Experts help you restore proper drainage and protect your Chicago home from future sewer problems.

Schedule Sewer Backup Services Now

Suburban Plumbing Sewer Line & Drain Cleaning Experts

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Fast, professional sewer backup response across Chicago and surrounding suburbs—helping homeowners stop damage, restore drainage, and protect their property from recurring sewer issues.

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Suburban Plumbing Experts conducted sewer rodding with a detailed sewer camera inspection in La Grange, Illinois, to identify blockages and assess pipe conditions. This service ensures efficient sewer flow and helps homeowners maintain their plumbing system’s health.

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Mike K

Sep 25, 2025

Suburban Plumbing Experts completed a full sewer line replacement over two days in Crestwood, IL, removing damaged piping to restore reliable drainage and reduce future blockage risks for homeowners in the area.

Mike K

Sep 22, 2025

Suburban Plumbing Experts completed a sewer line spot repair for a business in Oak Brook, IL. Technicians excavated the affected section, repaired the damage, and performed backfilling and testing within four hours. This service focused on restoring proper sewer function with minimal disruption to the property.

Kevin C

Sep 17, 2025

Suburban Plumbing Experts installed an overhead sewer system in an older home in Hinsdale, IL. The project took two days and helped improve wastewater flow by redirecting discharge above ground level to prevent basement flooding.

Kevin C

Sep 16, 2025

Suburban Plumbing Experts repaired a bellied sewer line in North Riverside, IL. A sewer camera inspection identified the issue, and technicians completed the repair the following day.

Donnie B

Sep 15, 2025

A technician completed a sewer line camera inspection and hydrojetting in Crestwood, IL. The inspection identified blockages, and hydrojetting cleared the line using high-pressure water. This service helps restore normal flow and prevent future drainage issues.

Mike K

Sep 12, 2025

Suburban Plumbing Experts completed a sewer camera inspection in Woodridge, IL. The inspection confirmed the condition of the sewer line before the home was listed for sale, helping the homeowner assess system integrity.

Jeremy O

Sep 12, 2025

Suburban Plumbing Experts cleared a main sewer line in Naperville, IL. The team accessed the line through the customer’s sewer stack and restored proper drainage flow.

Kevin C

Sep 11, 2025

Suburban Plumbing Experts completed a sewer line repair in Brookfield, IL. The team replaced six feet of damaged pipe over two days, restoring proper service for the property.

Kevin C

Sep 11, 2025

A plumber in Brookfield, Illinois cleared a main sewer line using hydro jetting. A sewer camera inspection showed the pipe was blocked by heavy tree root growth. The cleaning restored proper flow and removed the obstruction from the line.

Donnie B

Sep 11, 2025

A plumber in Riverside, IL completed a spot repair on a damaged sewer line after inspecting it with a sewer camera. The inspection revealed a significant break needing immediate repair to restore proper function.

William K

Sep 11, 2025

A technician from Suburban Plumbing Experts completed a sewer camera inspection in La Grange, Illinois. The inspection supported a realtor preparing to list a home for sale, providing a clear view of the property's underground plumbing condition.

Mike K

Sep 11, 2025

A technician completed a sewer camera inspection in Hinsdale, IL for a prospective homebuyer. The inspection revealed a minor break in the sewer line, which requires repair. This service helps identify sewer issues before property purchase, supporting informed decisions.

Donnie B

Sep 11, 2025

Suburban Plumbing Experts installed a new overhead sewer system in Orland Park, IL. The homeowner had ongoing sewer line backups and basement flooding. This system improves drainage and helps prevent future water damage.

William K

Sep 11, 2025

Suburban Plumbing Experts completed a catch basin repair in Berwyn, IL. The team fully rebuilt the catch basin to restore proper drainage and prevent water buildup. This service helps maintain effective stormwater management for residential or commercial properties in the Berwyn area.

Jeremy O

Sep 09, 2025

Suburban Plumbing Experts completed a spot repair on a 6-inch sewer line located in a basement in Chicago, Illinois. The team addressed the issue efficiently to restore proper sewer function and prevent potential damage to the property.

Adam G

Sep 09, 2025

Suburban Plumbing Experts replaced a damaged sewer line for a residential customer in Darien, IL. The team removed the old pipe and installed a new line to restore proper drainage and wastewater flow. This service addressed a critical plumbing issue and helped prevent future water damage.

Mike K

Sep 09, 2025

Suburban Plumbing Experts performed a sewer camera inspection in Willowbrook, IL. Technicians identified a tree root blockage 15 feet into the line. They used hydro jetting through the customer's backyard cleanout to remove the blockage and restore proper flow in the main sewer line.

Jeremy O

Nov 25, 2024

Suburban Plumbing Experts installed a new sewer line in Berwyn, Illinois. The team replaced the existing system to restore proper drainage and prevent future backups. This service ensures waste flows safely from the property to the main sewer connection.

Mike K

Jul 17, 2024

Suburban Plumbing Experts repaired a damaged 6-inch clay sewer pipe in Chicago, Illinois. The team located the break, removed stairs and concrete, excavated six feet deep, replaced a three-foot section with PVC pipe and cleanout, stabilized it with stone, and backfilled the area, ensuring proper future access and alignment.

Mike K

Jul 15, 2024

Suburban Plumbing Experts replaced a 12-foot section of root-damaged clay sewer pipe with PVC in Wheeling, Illinois. Technicians excavated from the front yard to the city parkway, installed a new clean-out, poured a concrete slab, and backfilled the area to grade for proper drainage and access.

Mike K

Jul 11, 2024

Suburban Plumbing Experts cleared a sewer backup in Brookfield, Illinois. The team identified the blockage and restored proper flow to prevent further damage. This service helped the homeowner avoid potential flooding and maintained safe drainage throughout the property.

William K

Jul 11, 2024

Suburban Plumbing Experts saw cut a driveway, removed concrete, and repaired four cast iron pipes at a residential property in Burbank, Illinois. The team handled demolition, debris removal, and pipe repair to restore proper drainage.

William K

Jul 11, 2024

Suburban Plumbing Experts exposed and repaired a damaged underground bathroom drain line in Oak Lawn, Illinois. The team removed the tile shower base, excavated to the leaking pipe, corrected the faulty fitting, then backfilled and re-cemented the floor to prevent further water flow issues.

Jeremy O

Jul 10, 2024

Suburban Plumbing Experts repaired a broken or shifted sewer line outside a home on the right side in Riverdale, Illinois. Technicians accessed the damaged pipe and restored proper flow to the system to prevent property drainage issues.

Jeremy O

Jul 10, 2024

Suburban Plumbing Experts broke up concrete to access a damaged pipe, then dug down and replaced the faulty section. This plumbing repair was completed in Chicago, Illinois.

Jeremy O

Jul 10, 2024

Suburban Plumbing Experts pumped out a catch basin and rodded the outlet pipe to restore drainage flow in Chicago, Illinois. This service cleared obstructions and improved water movement through the stormwater system.

Jeremy O

Jul 10, 2024

Suburban Plumbing Experts pumped a 1,600-gallon catch basin, used rodding to clear a blockage through the toilet flange and outer line, and performed a camera inspection with a locator to identify the problem area. This service took place in Blue Island, Illinois.

Jeremy O

Jul 09, 2024

Suburban Plumbing Experts performed a mainline rodding to clear a blockage and restore proper flow in Country Club Hills, Illinois. This service helps prevent backups and improves drainage in residential plumbing systems.

Jeremy O

Jul 09, 2024

Plumbers in Elmwood Park, IL removed 18–32 inches of damaged sewer line in a basement and replaced it with new PVC piping. They used CA7 stone for bedding, disposed of all debris, and poured a three-layer concrete patch over the repair area to restore the foundation.

Jeremy O

Jul 08, 2024

Suburban Plumbing Experts repaired a damaged sewer line in Chicago, Illinois. Technicians removed a section of driveway concrete, excavated the affected area, and replaced 36-48 feet of pipe with a clay tee, riser, cap, and ferule. They backfilled using CA7 stone and prepared the site for concrete restoration.

Mike K

Jul 01, 2024

Suburban Plumbing Experts performed hydro jetting to clean sewer lines and remove persistent drain flies from a residential system in Calumet City, Illinois. This process cleared blockages and restored proper drainage, reducing insect activity linked to sewer buildup.

Mike K

Jul 01, 2024

Suburban Plumbing Experts cleared a main sewer line using hydro-jetting in Downers Grove, Illinois. The service resolved a sewage backup by removing buildup and restoring full flow. Hydro-jetting uses high-pressure water to clean inside sewer pipes without excavation. This method restores function efficiently and prevents future blockages.

William K

Jun 20, 2024

A plumber cleared a sewer line using a rod from the outside cleanout in Lombard, Illinois. This service helps restore proper flow and prevents drainage issues by removing obstructions in the main sewer line.

Jeremy O

Jun 20, 2024

Suburban Plumbing Experts inspected a residential sewer line in La Grange Highlands, Illinois. The team identified two root intrusions, one located 6 feet from the cleanout and another 8 feet outward. They also observed a pipe belly near the driveway where it meets the street, a few feet beyond the second intrusion.

William K

Jun 20, 2024

Suburban Plumbing Experts inspected a damaged sewer line in Chicago, Illinois. Technicians located the break three feet outside the foundation, likely caused by nearby gas utility work. They excavated the area, repaired the pipe, installed a cleanout, and backfilled the trench to restore the site.

Mike K

Jun 20, 2024

Suburban Plumbing Experts replaced a faulty drum trap and installed new PVC pipes to correct drainage issues in a second-floor shower and bath in Chicago, Illinois. The team accessed plumbing through the first-floor ceiling and updated the tub waste and overflow with a push-to-release mechanism.

Jeremy O

Jun 20, 2024

Suburban Plumbing Experts removed old piping beneath a basement footing in Brookfield, Illinois. They replaced it with new PVC that connects to the main sewer and interior stack. The crew backfilled the area with stone and re-poured over three feet of concrete to complete the repair.

Jeremy O

Jun 19, 2024

Suburban Plumbing Experts completed a drum trap replacement in Brookfield, Illinois. The team removed the outdated trap and installed a new unit to improve drainage and prevent blockages. This upgrade helps maintain proper wastewater flow and ensures the plumbing system works efficiently.

Mike K

Jun 19, 2024

Suburban Plumbing Experts cleared a backed-up bathtub and toilet in Bridgeview, Illinois. The team restored proper drainage by identifying and removing the blockage. This service helped prevent further water damage and ensured the fixtures operated correctly.

Jeremy O

Jun 19, 2024

A plumber inspected a pump room drain in Schaumburg, Illinois, to identify the source of a strong sewer odor that appeared regularly each morning. The inspection focused on finding blockages or ventilation issues contributing to the smell.

Mike K

Jun 19, 2024

Suburban Plumbing Experts installed a sewer cleanout in Crestwood, Illinois. The crew removed a concrete slab, trenched to the damaged sewer area, and placed a new cleanout for future service access. They hydro-jetted and used a camera to inspect the line, then restored the concrete surface to ground level.

Mike K

Jun 17, 2024

Suburban Plumbing Experts pumped standing water from a basin using a pumper truck and excavated it by hand to inspect the inlet and outlet pipes. This service took place in Orland Park, Illinois.

William K

Jul 03, 2023

Suburban Plumbing Experts hydro jetted a soil stack from the roof to clear debris to the main sewer and rodded out the main shower drain in La Grange, Illinois. This service restored proper drainage and improved water flow throughout the system.

Jeremy O

Feb 21, 2023

Suburban Plumbing Experts completed a sewer line spot repair in Chicago, Illinois. The team cut the floor in unit 1, excavated to reach the waste line, removed a damaged section, and installed new SCH40 piping with proper fittings. They cleared debris, backfilled with stone, and poured new concrete to seal the area.

Mario M

Feb 01, 2023

Suburban Plumbing Experts completed a sewer line spot repair in Chicago, Illinois. The team excavated the exterior sewer area, removed 24–36 inches of damaged pipe, replaced it with Schedule 40 piping and fittings, added a CA7 stone bed, and backfilled using the original soil.

Dave M

Feb 01, 2023

Suburban Plumbing Experts completed a sewer camera inspection in Chicago, Illinois, through the catch basin and found multiple vent line issues. Technicians identified two bellied sections of sewer pipe requiring replacement and a cracked pipe section near the catch basin that appears inactive. A USB was provided with the inspection video.

Mike K

Dec 21, 2022

Suburban Plumbing Experts completed a sewer line repair in Summit Argo, IL. Technicians exposed a broken lateral sewer line, removed a 3-foot section, and installed a cleanout. They stabilized the replacement pipe with stone, backfilled the area, and used the homeowner’s water to assist soil settling. A soil mound was left to support final settlement.

Kevin C

Dec 16, 2022

Suburban Plumbing Experts completed sewer rodding and a catch basin pump-out for Catherine Cook School in Chicago, Illinois. The work cleared blockages and removed debris to ensure proper drainage and prevent backups in the school's wastewater system.

Kevin C

Dec 16, 2022

Suburban Plumbing Experts hydro jetted the main sewer line from the catch basin and replaced five feet of damaged clay pipe with new PVC pipe. They also installed a sewer cleanout for easier future maintenance. This service was completed in Berwyn, Illinois.

Mike K

Oct 11, 2022

Suburban Plumbing Experts installed two 1000-gallon septic tanks in South Holland, IL, after the existing tank collapsed. The team connected new piping from the foundation to the tanks and added clean-outs on the lids to allow for future maintenance.

Mike K

Oct 07, 2022

Suburban Plumbing Experts installed a flood control system in Chicago, Illinois. The team removed a section of sewer pipe, placed a jumbo backflow valve, added a tee into the ejector pit with a pump, and installed a mechanical vent. They finished the job with a concrete patch level with the ground.

Mike K

Sep 19, 2022

Suburban Plumbing Experts completed a catch basin repair in Chicago, Illinois. The crew cleaned solidified grease, pumped sludge with a vacuum truck, and replaced the basin lid. They rebuilt the basin using porter cement for sealing and backfilled with asphalt or concrete to match ground level. Sawcutting ensured correct access and placement.

Mike K

Aug 30, 2022

Suburban Plumbing Experts completed a sewer line repair in Chicago, Illinois. The team saw-cut the floor to reach the crawlspace, excavated to the damaged pipe, removed the broken section, installed a replacement pipe and clean-out, then bedded the pipe with stone and backfilled the area after completion.

William K

Aug 01, 2022

Suburban Plumbing Experts completed a catch basin repair in Chicago, Illinois. The team replaced toppers, rebuilt interiors, replaced inlet and outlet pipes, and restored indoor and outdoor areas with concrete and stone. They sealed the new pit and cleared the worksite to finish the job.

Mike K

Jul 27, 2022

Suburban Plumbing Experts completed a sewer line repair in La Grange Highlands, Illinois. Technicians removed damaged cast iron pipes that ran through the foundation, replaced them with PVC piping, installed a sewer cleanout, and backfilled the area after the work was finished.

William K

Jul 25, 2022

Suburban Plumbing Experts completed a sump pump replacement in Westmont, Illinois. The team installed a new primary and Champion sump pump, removed the old system, and re-routed the sump discharge line using 4-inch PVC pipe, bedded in ¾-inch gravel and soil backfill for proper drainage to the storm basin.

Jeremy O

Jul 20, 2022

Suburban Plumbing Experts completed a sewer line repair in Lansing, IL. The team removed a damaged backwater valve and installed a new cast iron valve with a bypass pit pump. They cleared all debris, added stone fill, and poured three inches of concrete, ensuring a secure and even surface.

Kevin C

Jul 15, 2022

Suburban Plumbing Experts performed a hydro jetting service in Chicago, Illinois. Technicians used high-pressure water to clear blockages and manually cleaned the customer’s catch basin to restore proper drainage and prevent future clogs.

Kevin C

Jul 15, 2022

Suburban Plumbing Experts completed a catch basin repair in Chicago, Illinois. The team broke concrete, dug down 12 to 24 inches, installed ¾-inch washed gravel for settling, poured new concrete around the ring and slab, and removed all debris from the site.

William K

Jul 14, 2022

Suburban Plumbing Experts completed a sewer line repair in Countryside, Illinois. The team broke concrete in the driveway, excavated three feet to reach a damaged clay pipe, replaced a section, hydro-jetted the line, installed a cleanout, backfilled with gravel, poured concrete, and removed debris from the site.

Jeremy O

Jun 20, 2022

Suburban Plumbing Experts performed hydro jetting in Park Ridge, Illinois. Technicians cleared a main sewer line blocked by tree roots using high-pressure water jets. This method restored proper flow and removed built-up debris.

Jeremy O

Jun 13, 2022

Suburban Plumbing Experts cleared a main sewer line blockage with professional sewer rodding in Chicago, Illinois. The team used specialized equipment to remove debris and restore proper flow through the customer’s sewer system. This service improves drainage efficiency and prevents further plumbing issues.

Jeremy O

Jun 03, 2022

Suburban Plumbing Experts performed a sewer camera inspection in Chicago, Illinois. The inspection found a blockage in the main sewer line. Technicians used hydro jetting to clear the obstruction and restore proper flow.

William K

Jun 02, 2022

Suburban Plumbing Experts cleared a main sewer line blockage using sewer rodding in Riverside, Illinois. Technicians removed the obstruction to restore proper drainage and prevent backups. This service helps ensure the sewer system functions effectively and avoids water damage caused by clogs.

William K

Jun 01, 2022

Suburban Plumbing Experts performed hydro jetting and catch basin pumping in Berwyn, Illinois. The team cleared a sewer main line to remove buildup that caused a severe drain fly infestation. This service improved drainage and addressed the source of the fly problem efficiently.

Mike K

Jun 01, 2022

Suburban Plumbing Experts performed hydro jetting in Darien, Illinois. A sewer camera inspection at the Indian Prairie Library identified a clog in the main sewer line. Technicians cleared the blockage using high-pressure water to restore pipe flow efficiently.

William K

May 26, 2022

Suburban Plumbing Experts completed hydro jetting and catch basin cleaning in Chicago, IL. The crew performed both pumping and manual removal of debris to clear blockages and improve water flow in the drainage system.

William K

May 10, 2022

Suburban Plumbing Experts completed a sewer line repair in Brookfield, Illinois. The team performed a small spot repair to fix a localized issue in the sewer system. This service helped restore proper drainage without replacing the entire line.

William K

May 05, 2022

Plumbers repaired a damaged sewer line in Chicago, IL. They excavated to access a 6-inch clay pipe, removed a 5-foot section, and cleared the remaining line. Workers installed a clean-out and check valve, stabilized the pipe with gravel, passed inspection, then backfilled and restored the area with topsoil and sod.

Jeremy O

May 04, 2022

Suburban Plumbing Experts cleared a blocked main sewer line using sewer rodding in Chicago, Illinois. The service restored proper drainage and stopped sewage backup for the customer.

Jeremy O

May 02, 2022

Suburban Plumbing Experts performed a sewer camera inspection in Chicago, Illinois. The inspection revealed tree roots in the main sewer line. Technicians used hydro jetting to clear the roots and restore proper flow.

Mike K

Apr 29, 2022

Suburban Plumbing Experts completed a sewer camera inspection in Dolton, Illinois. The team performed a sewer scope inspection for a homebuyer to assess the condition of the sewer line before purchase. This helped identify any existing issues that could affect the property's plumbing system.

Jeremy O

Apr 21, 2022

Suburban Plumbing Experts completed a sewer line repair in Chicago, Illinois. Technicians removed 24 to 36 inches of damaged clay tile near a front porch and installed a new service tee, riser, cap, and ferrel. The team used hydro, oakum, and no-shear mission bands. They backfilled the trench with original soil after bedding with CA7 stone.

Jeremy O

Apr 20, 2022

Suburban Plumbing Experts installed an interior backwater valve with a bypass pit and pump for a residential property in Riverside, Illinois. This setup helps prevent sewage backup and improves drainage reliability. The team ensured proper placement and connection to support long-term system performance.

Jeremy O

Apr 20, 2022

Suburban Plumbing Experts completed a sewer line repair in Chicago, Illinois. The team exposed the damaged clay tile, removed a section, and installed a service tee, cap, and ferrell. All joints were sealed using hydro oakum or non-shear bands to ensure secure connections.

Kevin C

Apr 14, 2022

Suburban Plumbing Experts completed a sewer camera inspection and hydro jetting in Chicago, Illinois. The team identified a major clog in the sewer line and used high-pressure hydro jetting to remove the blockage. This service restored normal flow and helped prevent future plumbing issues.

Jeremy O

Apr 12, 2022

Suburban Plumbing Experts performed hydro jetting in Villa Park, Illinois. The service cleared a tree root blockage from the customer’s main sewer line using high-pressure water. This method removed debris and restored proper wastewater flow efficiently.

Kevin C

Apr 11, 2022

Suburban Plumbing Experts repaired a damaged catch basin in Brookfield, Illinois. The team restored structural stability to the basin, which had begun to cave in. This service helped maintain proper drainage and prevent further ground erosion around the area.

Mike K

Mar 31, 2022

Suburban Plumbing Experts completed storm drain cleaning in Bedford Park, Illinois. The team pumped out a backed-up storm drain for Cintas Corporation, preventing overflow and restoring proper drainage.

Mike K

Mar 24, 2022

Suburban Plumbing Experts completed a sewer line repair in Western Springs, Illinois. The team exposed the damaged pipe by hand digging, removed the broken section, and installed SDR26 pipe using two non-shear bands. They bedded the pipe with 3/4" interlocking stone and backfilled the trench with soil after the repair.

Jeremy O

Mar 22, 2022

Suburban Plumbing Experts completed a sewer camera inspection in River Forest, Illinois. The team performed a full sewer scope and provided a USB drive with video footage for a homeowner preparing to sell their property.

Jeremy O

Mar 22, 2022

Suburban Plumbing Experts installed an underground flood control system in Glenview, Illinois. The team placed the system to help prevent yard and basement flooding by directing excess water away from the property. This service supports long-term water management for residential homes in the area.

Mike K

Mar 11, 2022

Technicians performed hydro jetting on a main sewer line in Chicago, Illinois. A sewer camera inspection identified tree roots causing a blockage. The crew used high-pressure water to clear the obstruction and restore flow through the pipe.

William K

Mar 11, 2022

Suburban Plumbing Experts completed a sewer camera inspection and PDP inspection in Chicago, Illinois. The team also performed sewer rodding to clear blockages and support proper pipe flow.

Jeremy O

Mar 10, 2022

Suburban Plumbing Experts performed main line sewer rodding in Brookfield, Illinois. The service removed tree roots from a residential sewer line, restoring water flow and preventing further blockage. This rodding addressed a common issue caused by root intrusion in underground plumbing systems.

Mike K

Mar 09, 2022

Suburban Plumbing Experts completed a catch basin cleaning in Dolton, Illinois. The team pumped out the customer’s catch basin and used hydro jetting to remove debris and buildup from the system.

Mike K

Mar 04, 2022

Suburban Plumbing Experts completed a sewer rodding and pipe repair in Chicago, Illinois. The team located multiple breaks in the sewer line, removed concrete, excavated to access the damage, replaced damaged pipe sections, and restored the area with concrete backfill. The work ensured proper flow and prevented further sewer issues.

Jeremy O

Mar 02, 2022

Suburban Plumbing Experts performed a sewer camera inspection in Chicago, Illinois. The team inspected the sewer line and provided a USB drive with the footage to assist a homebuyer in evaluating the property's plumbing condition.

Jeremy O

Feb 25, 2022

Suburban Plumbing Experts performed a catch basin cleaning in Chicago, Illinois. The team pumped out the basin and removed debris manually to ensure proper drainage.

William K

Feb 21, 2022

Suburban Plumbing Experts pumped out a backyard catch basin during a catch basin cleaning service in Chicago, Illinois. The team removed debris and built-up water to improve drainage and prevent overflow.

William K

Feb 21, 2022

Suburban Plumbing Experts completed a sewer camera inspection in Chicago, Illinois. The team performed a sewer scope and delivered a USB recording for a realtor preparing a home for sale. This service helps identify issues in sewer lines before property transactions.

Mike K

Feb 21, 2022

Suburban Plumbing Experts completed sewer rodding and a sewer camera inspection in Evergreen Park, Illinois. Technicians cleared blockages and inspected pipe conditions to ensure proper wastewater flow and identify potential issues.

Jeremy O

Feb 18, 2022

Suburban Plumbing Experts completed a sewer camera inspection and performed a targeted sewer line repair in Oak Park, Illinois. The team identified the issue using video inspection technology and addressed the damaged section to restore proper function.

Jeremy O

Feb 18, 2022

Suburban Plumbing Experts completed sewer rodding in Chicago, Illinois. Technicians cleared a blockage from the main sewer line to restore normal flow. This service helps prevent backups and maintains proper drainage in residential plumbing systems.

Kevin C

Feb 18, 2022

Suburban Plumbing Experts cleared a blocked main sewer line with hydro jetting in Chicago, Illinois. The basement had flooded due to heavy rain. This service removed debris and restored proper drainage to prevent future water damage.

William K

Feb 11, 2022

Suburban Plumbing Experts installed a new water softener system in Frankfort, Illinois. The job involved removing the customer's old unit located in the backyard and completing the full replacement on-site.

William K

Feb 10, 2022

Suburban Plumbing Experts cleared a main sewer line using sewer rodding in Melrose Park, Illinois. The service removed blockages to restore proper drainage and prevent backups.

William K

Feb 10, 2022

Suburban Plumbing Experts completed a sewer camera inspection in Chicago, Illinois. The team located and inspected a storm basin in an alleyway using specialized equipment to trace its connection to the sewer system. The inspection involved ductile iron piping, helping to assess the basin’s condition and function.

Jeremy O

Feb 09, 2022

Suburban Plumbing Experts completed hydro jetting on window well drains in La Grange Park, Illinois. The team removed blockage to restore proper water flow. This service helps prevent water buildup around basement windows and improves drainage efficiency.

Jeremy O

Feb 09, 2022

Suburban Plumbing Experts performed a sewer camera inspection in Chicago, Illinois. The team used a video camera to examine the sewer line and provided the customer with a USB drive and a detailed inspection report.

Jeremy O

Feb 02, 2022

Suburban Plumbing Experts completed a sewer line repair in Berwyn, Illinois. The job included a 10-foot pipe replacement from the front lawn to the parkway, removal of a concrete slab, haul-away of debris, installation of stone backfill, and a clean-out added on private property.

Mike K

Feb 01, 2022

Suburban Plumbing Experts performed main line sewer rodding in Stickney, Illinois. The team cleared a blockage from the sewer line to restore proper drainage. This service helps prevent backups and maintain flow in residential plumbing systems.

Jeremy O

Jan 31, 2022

Suburban Plumbing Experts completed mainline sewer rodding in La Grange Park, Illinois. The team cleared a blockage causing the upstairs shower to back up into the downstairs shower. This service restored proper drainage and prevented wastewater from returning through lower-level fixtures.

Jeremy O

Jan 26, 2022

Technicians completed a sewer repair in Chicago, Illinois. They excavated the area, removed the damaged pipe section, and installed a new section to restore function. This process ensured proper flow and prevented further issues in the underground system.

Mike K

Jan 24, 2022

Suburban Plumbing Experts replaced a faulty sump pump with a 1/2 HP Zoeller unit in Elmwood Park, Illinois. The original system and backup had failed, requiring full replacement to restore proper water drainage and prevent basement flooding.

Mike K

Jan 21, 2022

Suburban Plumbing Experts performed catch basin cleaning in Melrose Park, Illinois. The team pumped out a residential catch basin located in the basement to ensure proper drainage and prevent overflow.

Mike K

Jan 19, 2022

Suburban Plumbing Experts cleared a main sewer line in Brookfield, Illinois using sewer rodding. The service removed tree root infiltration, restoring proper drainage and preventing blockages.

Jeremy O

Jan 18, 2022

Suburban Plumbing Experts performed emergency sewer rodding in Woodridge, Illinois. The team cleared a main line blockage to restore proper drainage. This service removed the obstruction and allowed normal wastewater flow to resume.

Jeremy O

Jan 18, 2022

Suburban Plumbing Experts cleared a blocked main sewer line through sewer rodding in Evergreen Park, Illinois. This service removed buildup that was causing a backup in the system, restoring normal drainage for the customer.

Kevin C

Jan 18, 2022

Suburban Plumbing Experts performed hydro jetting in Maywood, Illinois. The team cleared a main sewer line to stop a sewage backup in the basement. The high-pressure water removed the blockage and restored normal flow.

Dave M

Jan 13, 2022

Technicians replaced a damaged cast iron sewer line with PVC pipe in a dining room in Oak Park, Illinois. They removed carpet, broke concrete, dug to the pipe, and secured new connections using 4-inch non-shear bands to prevent leaks and keep alignment stable.

Kevin C

Jan 13, 2022

Suburban Plumbing Experts completed a sewer line repair in Des Plaines, Illinois. The team excavated next to a front porch stoop, exposed the damaged pipe, installed a 6-inch cleanout for maintenance access, replaced the line with SDR 26 pipe and fittings, set the pipe in stone, and backfilled using excavated materials.

Jeremy O

Jan 11, 2022

Suburban Plumbing Experts performed a sewer camera inspection in Chicago, IL. The customer requested a video scope of the sewer lines before purchasing a four-unit apartment building. This service helped confirm the condition of underground plumbing before the property transaction.

Mike K

Jan 10, 2022

Suburban Plumbing Experts completed a water service line replacement in Chicago, Illinois. The team replaced an underground pipe from the house to the city connection, using directional boring to install a new 1" copper line. They added a new shut-off valve, backfilled trenches with stone, removed debris, and restored concrete surfaces inside and outside.

William K

Jan 10, 2022

Suburban Plumbing Experts performed hydro jetting in Maywood, Illinois. Technicians cleared a blocked main sewer line by using high-pressure water to remove debris and restore flow. This process resolved a backup and improved drainage efficiency.

Jeremy O

Jan 10, 2022

Suburban Plumbing Experts performed sewer rodding and catch basin pumping in Chicago, Illinois. The team removed debris from the customer’s catch basin and cleared blockages in the main sewer line to restore proper drainage.

Mike K

Dec 29, 2021

Suburban Plumbing Experts replaced a residential water service line in Chicago, Illinois. The team excavated from the parkway to the basement, installed a 1" type K copper coil, re-piped the meter with new valves, completed concrete and stone backfilling, and insulated pipe sections in contact with concrete to prevent corrosion.

Mike K

Dec 21, 2021

Suburban Plumbing Experts repaired a water service line in Chicago, Illinois. The team exposed the buffalo box, trenched to private property, and replaced the line with a 1" type K copper pipe. They installed a new ball valve, added a sewer cleanout, and completed a video inspection of the main sewer line.

Jeremy O

Dec 17, 2021

Suburban Plumbing Experts completed an ejector pump installation in Burbank, IL. The old pump had failed and produced loud noises. Technicians removed the broken unit and installed a new ejector pump to restore proper wastewater drainage.

William K

Dec 14, 2021

Suburban Plumbing Experts installed a flood control system in Evergreen Park, Illinois. The team exposed a 4" cast iron sewer, added a new check valve, and installed a Zoeller ejector pump with a new pit. They stabilized piping with CA7 stone, completed concrete work, and removed all debris after the job.

Mike K

Dec 14, 2021

Suburban Plumbing Experts completed a sewer line repair in Darien, Illinois. The team uncovered a section of pipe near the city sidewalk, removed about four feet, and installed a clean-check backflow valve with a clean-out. They placed stone bedding under the pipe and backfilled the area with existing soil, allowing for ground settling.

Mike K

Dec 10, 2021

Suburban Plumbing Experts replaced a water service line in Chicago, Illinois. The team excavated the old tap, trenched across the street, installed a buffalo box, and bored from the sidewalk to the utility room. They ran new 1.5" type K copper piping and restored concrete surfaces for proper finish.

William K

Nov 24, 2021

Suburban Plumbing Experts completed a sewer line repair in Westmont, Illinois. The team excavated to expose a damaged cast iron pipe, removed a concrete sidewalk slab, replaced a four-foot section with PVC pipe, installed a new clean out, backfilled the area, poured a new concrete slab, and disposed of the debris.

Jeremy O

Nov 23, 2021

Suburban Plumbing Experts cleared a sewer line blockage using sewer rodding in Chicago, Illinois. The team used specialized equipment to remove obstructions and restore proper drainage flow.

Jeremy O

Nov 15, 2021

Suburban Plumbing Experts installed a backflow prevention system in Chicago, Illinois. Technicians dug to the sewer line, placed a one-way check valve, and added a secondary pit with an ejector pump. This setup allows household waste to bypass the valve, ensuring proper sewer function.

Mario M

Nov 04, 2021

Suburban Plumbing Experts completed a sewer camera inspection and hydro jetting in Chicago, Illinois. The team pumped out a sewage room, inspected the sewer line with a camera, and used high-pressure water to clear the line. This service helps remove buildup and restore proper flow.

Jeremy O

Nov 04, 2021

Suburban Plumbing Experts completed sewer rodding in Orland Park, IL. Technicians cleared a basement floor drain to improve water flow and reduce the risk of future blockages. This service helps maintain proper drainage and supports reliable plumbing function.

Mike K

Oct 29, 2021

Suburban Plumbing Experts replaced a water service line in Riverside, IL. The crew exposed the round-way valve, bored from parkway to home, installed type K copper piping, added indoor shut-off and spill-over valves, re-piped the meter, poured concrete, insulated exposed copper, and backfilled the parkway.

William K

Oct 28, 2021

Suburban Plumbing Experts completed a sewer line repair in Lyons, Illinois. Technicians removed 30 feet of damaged 4-inch cast iron pipe and installed a new PVC section. They used hydro jetting to clear debris and oil from the main line, restoring full drainage flow.

William K

Oct 20, 2021

Suburban Plumbing Experts cleared a backed-up sewer line at a 12-unit apartment complex in Chicago, Illinois. Water from a kitchen tier and the sewer line was backing up. Technicians rodded the line through the garden unit to restore proper drainage and prevent overflow.

Jeremy O

Oct 20, 2021

Suburban Plumbing Experts performed a sewer camera inspection and hot water hydro jetting in Chicago, Illinois. The service helped a homebuyer assess pipe conditions and remove buildup before purchase. These methods identify blockages and clean the main sewer line using high-pressure water.

William K

Oct 19, 2021

Suburban Plumbing Experts installed an overhead sewer system in Brookfield, Illinois. The team hand-dug to access the pipe, removed a 2-foot section, and repaired it with PVC Schedule 40. They added washed gravel, installed a new cleanout for maintenance, completed a sewer camera inspection, and backfilled the trench.

Mike K

Oct 14, 2021

Suburban Plumbing Experts completed rough-in plumbing in Maywood, Illinois. The team installed a toilet drain, floor drain, and sewer cleanout. They connected new vents to existing ones and tied a water line into the above-ground plumbing system.

William K

Oct 13, 2021

A technician completed a sewer smoke bomb test in Riverside, IL. The test checked for leaks in the sewer line by observing where smoke escaped. This method helps identify hidden cracks or openings without excavation.

Mike K

Sep 22, 2021

Suburban Plumbing Experts installed a dual check flood prevention system in Chicago, Illinois. The crew excavated to expose a 6" clay pipe, installed a 6" cast iron valve, added an ejector pit with pump, set a concrete vault, and finished with a new cleanout and proper backfill for sewer maintenance.

Jeremy O

Sep 16, 2021

Suburban Plumbing Experts completed a sewer line repair in Elmwood Park, Illinois. The team excavated the area, removed a damaged pipe section, installed a 6-inch PVC clean check, and completed proper bedding and backfilling to restore the system.

William K

Sep 07, 2021

Suburban Plumbing Experts completed a sewer line repair in Naperville, Illinois. Technicians excavated six feet to expose a damaged 4-inch cast iron pipe, removed a four-foot section, and installed new 4-inch PVC Schedule 40 piping. The crew properly bedded and backfilled the area to restore function and ground stability.

William K

Sep 07, 2021

Suburban Plumbing Experts completed a sewer main line rodding in Lyons, Illinois. The team cleared a backed-up sewer line to restore proper drainage. This service helps prevent overflow and supports consistent pipe flow in residential plumbing systems.

Jeremy O

Sep 07, 2021

Suburban Plumbing Experts replaced a failed ejector pump in Plainfield, Illinois. The team removed the existing sump pump and check valve, installed new components, and resealed the pit lid to reduce sewer odor.

Mike K

Sep 07, 2021

Suburban Plumbing Experts replaced a faulty sump pump in Chicago, IL. The system was producing noise and a bad odor. Technicians removed the damaged unit and installed a new 1/2 HP ejector pump to restore proper drainage and prevent future basement flooding.

Mike K

Sep 07, 2021

Suburban Plumbing Experts replaced a failed ejector pump in Brookfield, Illinois. The original unit activated repeatedly without pumping water. Technicians removed the malfunctioning pump and installed a new one to restore proper drainage and prevent water accumulation.

William K

Aug 30, 2021

Suburban Plumbing Experts completed sewer rodding in La Grange, Illinois. Technicians cleared a blockage in the main sewer line to restore proper water flow and prevent backups.

William K

Aug 23, 2021

Suburban Plumbing Experts performed a sewer camera inspection and hydro jetting service in Summit, Illinois. Technicians inspected the sewer line, cleared root intrusion, and flushed debris to the main line using high-pressure water jets. This process helped restore proper flow and prevent future blockages.

William K

Aug 18, 2021

Suburban Plumbing Experts completed a sewer repair in Stickney, Illinois. The team removed an electric sewer gate valve and installed a clean-out system. They excavated 6 to 8 feet in the front parkway to place two clean-outs, including one with a backflow prevention unit to improve system access and protect against reverse flow.

Mike K

Aug 11, 2021

Suburban Plumbing Experts completed an emergency sewer line repair in Glen Ellyn, Illinois. Technicians excavated the yard, removed a pipe section, and installed a tee with a riser and cleanout. They stabilized the pipe with stone, backfilled with soil, and performed hydro-jetting to remove buildup and restore proper flow.

Mike K

Aug 09, 2021

Suburban Plumbing Experts installed a flood control system in Chicago, Illinois. The team exposed the front sewer, added a vault with a backflow valve and bypass pump, and completed all piping work to code. They removed debris, added CA7 stone, repoured concrete to grade, and cleaned the site after completion.

Most Recent Reviews (29)

Mar 23, 2022

We had a major emergency issue with an underground sewer pipe. Jorge, Mike , Kevin and Dylan worked quickly and professionally and with great strength to get the job done. Inspection was completed and we are very happy with their work and the 10 year guarantee.

Claire Schafer

Feb 11, 2022

Very professional and very knowledgeable, extremely satisfied. Thank you

Lisa Al

Jan 22, 2022

We had to replace our backwater valve and the repair was with a different plumber. It did not go well and we were left with a patch job and no cover to the access pipe. Kevin from Suburban came to the rescue, went above and beyond and created a cover for us and also update the original repair. He came out to us on a weekend! I would call Kevin again in a heartbeat!

Allison Clanin

Jan 20, 2022

Called suburban plumbing they came out the same day and rodded the main sewer line to remove tree roots. Michael Koonce was the technician very professional we discussed the situation and he provided information on available services that would clear the sewer line. Very happy with the results. Thank you

Gregory Malkowski

Oct 28, 2021

William was very courteous and professional. He answered all of my questions patiently and made sure I was completely satisfied with the results when the job was finished. I would highly recommend this company and will definitely be utilizing them for my future plumbing needs

Jessica Allen

Oct 13, 2021

The team from Suburban Plumbing Experts were efficient, knowledgeable and friendly. They located a sewer smell in my home, using a smoke test, that two previous plumbers could not locate. A good company to do business with.

DCAKSR

Sep 17, 2021

Jeremy and his team were outstanding! They were professional and I really felt they cared about the project. They took the time to explain the clean check valve process and answered all my questions and hand walked me through this scary process. I will no doubt use this company again. The whole team was great including Jen the office manager. Thank you so much for all your work and dedication to this project.

Jennifer Maggio

Sep 07, 2021

Very personable and very professional. Great job by Mike and Kevin! Will definitely call Suburban/Chicago Plumbing Experts in the future!

Nancy Bitzer

Aug 16, 2021

Mike & the guys came out to install a flood prevention system which is a LOT of work & did a great job. Very professional & knowledgeable. They even replaced the sod in my parkway that got damaged by the heavy equipment. Overall a great company & will continue to work with them.

Andre Haynes

Aug 12, 2021

Mike and Kevin were great! Responsive, on time, explained what they were doing and got us back with water extremely quickly. Highly recommend them!!

Renee Mousavi-Dill

Jun 03, 2021

Mike and Tim came by and quickly identified the reasons for my water pipes being clogged from the house out to the sewer with their equipment. They unclogged the several blockages of roots in the pipe, I'm relieved that this wasn't worse than it was and happy I called.

Eric Zalas

Jun 03, 2021

The guys were here on time..made sure I understood what they were gonna do...got it done in no time!! Excellent job...would recommend them to anyone that needs plumbing work.!!!!

Donna Meegan

Jun 01, 2021

Suburban plumbing experts are awesome when I called they was right there to help. Very good customer service from the start. Mike and his partner was great they did a great job on my plumbing needs. They where very knowledgeable of how to fix the problem and explained it very well to me as to what I needed done. Would definitely recommend and I will definitely be calling them in the future regarding any other repair I may need. When They left I was a happy customer Thanks Suburban plumbing experts.

ANTHONY

May 25, 2021

The Village of Villa Park called me today and asked the height of the sewer clean out to be raised two inches. After calling the Suburban Plumbing Experts, they were able to schedule the work for the next day. I really appreciated there quick response.

Rich Leabru

Apr 08, 2021

Kevin Marks

Mar 23, 2021

I contacted SPE via HomeAdvisor, SPE responded promptly with a phone call and same day service. Mike the plumber technician quickly diagnosed the problem of a bad check valve on my sewer pump. He suggested an upgrade (industrial silencer model) and gave us an affordable price. Thank you Mike and SPE for your excellence.

Stephen Ross

Mar 23, 2021

Stephen Ross

Mar 18, 2021

Mike did an amazing job inspecting sewage. He provided detailed explanation of what is going on and what is going to happen on a future. Definitely recommend to work with them.

Oleg

Mar 08, 2021

Very good service. Highly recommend !

Tadas Galinis

Dec 28, 2020

Dave Mason was a real pro. I would hire him anytime. I couldn't have asked for a better experience.

Camden H.

Dec 15, 2020

Mike and Will and the rest of his crew at Suburban Plumbing Experts are a class act! They tried to solve my issue with a broken sewer line with a creative tiered approach designed to help save me money. I appreciated their expertise and coming through every step of the way and solving my issue. Thanks for a Job well done!

Tom Schmid

Dec 14, 2020

Unbelievable. We had every complication you could imagine and the team, especially Mike, persisted until we had a wonderfully positive result. Did a great job cleaning up after themselves. When I had a plumbing emergency after contracting with them but before they started work they fit me in THE DAY BEFORE THANKSGIVING , thank you Mikes brother!!!!!!!

marilyn mcfall

Dec 03, 2020

Mike was very thorough--had all the equipment and parts with him necessary for the job as described. He took the .time to explain the problem and what he did to fix it

Kenneth T.

Dec 03, 2020

Replaces what you want too. He will be honest with you if parts can be fixed or not. Outstanding customer service & fast!

Jose R.

Nov 27, 2020

I had been rodding out my two main outdoor drain lines for more than 15 years by myself. The most recent time I hit clay on the drain from my kitchen so I called Anthony from Suburban. He was patient, professional and courteous. Gave me an estimate to repair the pipe and cleanout and did not charge me for his attempt to rod out the line. The final work was done quickly and cleanly and they explained everything along the way. Great Service! I got two other estimates that were way out of line with what these guys charged me.

Randy K.

Nov 19, 2020

its nice to see a professional plumber do the job to perfection. he had to think outside the box on this old house. Dave was perfect for this job.

Sylvia W.

Nov 18, 2020

Very knowledgable and friendly. We had sump pump discharge work done. They used a ditch witch and ran a new pipe underground for the sump pump discharge to flow away from the house. Work was done professionally. The only issue we have is we wish they would have tampered the ground after backfilling the dirt. Other than that we are very happy with the outcome. They even went out of their way to not destroy our trees and shrubs which other companies I received estimates on didnt even show concern for. Thank you Suburban plumbing.

Denise G.

Nov 17, 2020

They were timely and honest and very knowledgeable. Michael was great in explaining what work was actually needed. Highly recommended.

Greg R

Jul 31, 2020

Thank you for responding to our backed up septic emergency within 1 hour. Great communication.

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